In these terms, references to “Ajax” “us”, “we” and “our” Ajax Systems Inc. located at 19803, 910 Foulk Road, Suite 201, Wilmington, Delaware, USA.
By visiting the Site or using our Products you agree that your personal information will be handled as described in this Policy.
1. What Information Does Ajax Collect?
We collect the following personal and device information when using our Product and Services:
1.1. Personal & Account Information
Information you provide during device setup, such as your name, email address, phone number, the location of each Ajax Hub.
1.2. Device Information
We collect the following personal information when visiting our Site:
1.3. Personal & Account Information
2. What Does Ajax Use My Information For?
We collect the information identified above and use it for the following purposes:
3. Location Services
Some features of our app use location-based data that you provide to us during the setup process. First of all we use this information to activate Geofence function and to provide you with reminders to arm/disarm the system. You may disable location services within your settings menu.
4. How We Share Your Information
We will share certain categories of your information with third parties only in certain circumstances as described below:
4.1. Identifiable Information
Personally Identifiable Information is information that contains data that could be used to directly or indirectly identify you, like your name or e-mail address. We only share this information under extremely limited circumstances. Primarily, this information is shared with third parties to provide you necessary Services or to operate your Ajax devices. For example, this information is shared on a limited basis to assist in managing the computers that store your personal and device information and to third parties that assist us in providing you with customer support. These third parties are authorized to use your personal information only as necessary to provide these services to us.
Specifically, we may share this information as follows:
4.2. Anonymized Information
We may share your aggregated and de-identified information, which is anonymized and does not identify you. We may use this information in a variety of ways, including to publish trends about energy use or home security, and to generally improve our offerings. We may also share this anonymized information with third parties for marketing, advertising, research, or similar purposes.
4.3. Information Obtained from Third Parties
If you provide personal information about others or if others provide us your information, we will only use that information for the specific reason for which it was provided to us.
4.4. Updating Your Information
To review and update your personal information, you may view and edit your information from within the app. We will retain your information for as long as your account is active or as needed to provide services to you. If you wish to cancel your account or request that we no longer use your information to provide services to you, contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations.
5. Marketing, Advertising, and Analytics
5.1. Cookies, Tracking and Ads
We may automatically collect information about your use of our Site or Services through cookies, web beacons, log files and other technologies: your domain name; your browser type and operating system; web pages you visit; links you click; your IP address; the length of time you visit our Site and or use our services; and the referring URL, or the webpage that led you to our Site.
We may use technologies to understand how many household members access your Ajax device(s) at your location or access features within the app. We use this aggregated information to understand and optimize how Ajax devices and the app are used and to provide content and features that are of interest to you.
5.2. Email Communications
You may choose to submit your email address through a submission form located on our Site to sign up for communications from Ajax. Your email address associated with your account may also be used to send you news about Ajax, such as new features or marketing promotions. We may use one or more service providers to administer these messages. Ajax does not share your email address with spammers or any other non-affiliated third parties for their own marketing purposes without your permission. You may opt out of receiving newsletter or marketing emails from us by following the unsubscribe instructions or by contacting us at email@example.com.
The security of your personal information is important to us. We employ reasonable efforts to protect the personal information that you share when you go through the Site and/or when using our Products and Services. However, note that it is not possible to secure all transmissions made over the internet or through other content/information sharing devices. WE DO NOT WARRANT OR REPRESENT THAT WE CAN GUARANTY THE SECURITY OF ANY INFORMATION THAT YOU TRANSMIT TO US THROUGH THE SITE AND/OR WHEN USING OUR PRODUCTS AND SERVICES. YOU PROVIDE SUCH PERSONAL INFORMATION AT YOUR OWN RISK. In the event of a data or security breach that may compromise your personal information, we will make commercially reasonable efforts to notify you and/or the requisite governmental or other regulatory agency promptly and as required by law. If you have any questions about the security of the information provided to us through the Site and/or when using our Product and Services, you can contact us at firstname.lastname@example.org.
7. Other Rights & Important Notices
Our Site and Products do not knowingly collect or store any personal information about children under the age of 13. The parents or custodians are responsible for any information provided to us by children. If we learn that we have collected the personal information of a child under the age of 13 we will take steps to delete the information as soon as possible.
7.2. International Users
Our business operations and the computer servers that handle data collected from the app and the devices are hosted by Amazon AWS under the terms and conditions of Amazon AWS. Amazon AWS may locate in different jurisdictions. Agreeing to this agreement you consent to such transfer.
We may update this privacy statement to reflect changes to our information practices or changes to our services. If we make any material changes, we will notify you by email (sent to the email address specified in your account), through a push-notification, or by means of a notice in the app prior to the change becoming effective. We encourage you to periodically review this statement for the latest information on our privacy practices.
7.4. Contact Us
Last Updated: August 21, 2016