Connecting Ajax to monitoring software
Monitoring security systems via third-party CMS software
Connection via Translator
Translator is an intermediate app to connect security systems to monitoring station software. The app supports event codes modification and transmitting data to monitoring software via SurGard (Contact ID), SIA DC-09 (ADM-CID), ADEMCO 685 protocols. And with proprietary protocol integration, Translator also sends alarm photo verifications and coordinates of the user when pressing the Ajax mobile app's panic button.Hubs (control panels) can communicate with Translator directly or through the Ajax Cloud server. With a test interval of 10 seconds and more, the server detects communication loss with the security system in just a minute, which allows the security company to offer clients Grade-4 communication reliability. Regardless of the connection method, the transmitted data is encrypted.
Direct connectionA direct connection can be used as a backup or main channel for transmitting events from a security system's hub (control panel) to monitoring station software. The SIA DC-09 communication protocol is supported. Data encryption can be used. Only event codes are transmitted to CMS: photo verification and transmission of the in-app panic button coordinates are not supported.
CMS software with integrated Ajax features
Ajax security systems connect to the CAMS monitoring platform via the Translator software communicator. It ensures transmission of system events to the monitoring station via a proprietary G4S SIA (DC-09) protocol in the ADM-CID.