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Ajax voice modules
Devices for voice communication between a central monitoring station and a secured facility
Always in touch in case of emergency
Voice modules provide real-time audio communication between a security company’s central monitoring station (CMS) and a secured site. CMS operators can use the device to verify alarms, deter burglars, or respond to auxiliary emergencies.
Explore the unique features of Ajax voice modules
Effortless two-way voice communication
Voice modules establish an audio connection between CMS and secured sites as soon as an alarm is raised. Either the monitoring company or the facility’s hub can initiate a call. For an end user, the process is completely automated: a person on site can talk to CMS operators without any additional steps.
Exceptional sound quality
Ajax voice modules deliver clear sound on both ends. Their powerful speakers are as loud as indoor sirens. The volume can be adjusted in Ajax apps to suit various facility types. Equipped with AI-powered microphones, the modules suppress on-site background noises to let a CMS operator hear a person speaking at a distance of up to 30 ft. Operators can also turn off the noise cancellation feature in an Ajax app to assess the situation by the ambient sounds in the facility.
Reliable long-term performance
Designed for longevity, Ajax voice modules operate autonomously for up to 3 years in standby mode and up to 12 hours in conversation mode. The modules support an external power supply and then use pre-installed batteries as a backup. Ajax apps display the battery levels and notify users and security companies of the low battery charge in advance, minimizing the need for frequent on-site maintenance.
Ajax product categories
In an Ajax system, you can combine devices of all product categories: Intrusion protection (both Superior and Baseline), Video surveillance, Fire and life safety, or Comfort and automation. Create the system to suit your needs and manage it in a single interface.
Voice modules: enhancing security through two-way communication
Voice modules are vital in modern security systems, allowing real-time audio communication between a central monitoring station (CMS) and the secured site. These modules ensure transparent, secure, and responsive communication, which is essential in emergencies while prioritizing privacy and reliable performance.
Understanding the role of voice modules in security
In a security setup, voice modules act as speakerphones, enabling instant two-way audio communication between CMS operators and on-site individuals. When an alarm is triggered, the CMS operator can connect to the site to verify the situation, deter intruders, or assist in emergencies. This interactive layer ensures timely responses and precise communication during critical moments, adding a dimension beyond simple alarm alerts.
Privacy and security in voice communication
Voice modules are designed with privacy as a priority. Audio transmission is restricted to times when an alarm is activated, preventing unauthorized eavesdropping. This approach gives users confidence that conversations remain private, with sound only transmitted when necessary and during active alarm events. This keeps the benefits of real-time voice communication intact, giving users peace of mind about potential privacy concerns.
Effortless two-way communication
Communication between the CMS and the secured premises is seamless with voice modules. When an alarm goes off, the connection activates automatically, allowing CMS operators and site occupants to speak directly without needing additional steps. This hands-free, automated audio activation ensures on-site users can respond to instructions immediately, which is ideal for high-stress or emergencies.
Exceptional sound quality for effective response
These modules feature powerful speakers and AI-enhanced microphones to filter background noise, providing clear audio transmission even in busy environments. The speaker’s output is as loud as an indoor siren, and the volume can be customized, ensuring optimal sound levels for different facility types. AI-powered noise cancellation allows CMS operators to clearly hear voices up to 10 meters away. In specific cases, noise cancellation can be turned off, allowing operators to monitor ambient sounds for a broader understanding of the on-site environment — a critical feature for precise assessment and effective response.
Reliable long-term performance
Built for long-term reliability, voice modules offer dependable performance. The modules function autonomously connected to an external power source, with pre-installed batteries as backup during power outages. Battery life extends up to three years on standby or 12 hours in conversation mode, with CMS and users notified sufficiently in advance when levels are low. This reduces the need for frequent on-site maintenance, ensuring communication remains reliable and accessible during essential moments.
Versatile integration with security systems
Voice modules integrate smoothly into comprehensive security setups, allowing flexible configurations to meet varying facility sizes and security needs. The modules’ compatibility with other security devices supports a customized and adaptable system, enhancing security and control.
Conclusion: the voice module advantage in security communication
Voice modules provide an innovative, privacy-centered approach to managing real-time communication within security systems. From enabling instant audio verification to offering durable, long-term performance, voice modules help keep secured facilities connected and protected. Their efficiency and privacy considerations ensure reliable, private communication, making them a powerful tool in any security setup.