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In emergencies, a call for help should be within easy reach. That's why the Ajax Security System app for Apple Watch now features a panic button. It allows for sending a panic alarm with the user's location1 to the monitoring station and other system users effortlessly within seconds.
This update gives users confidence that they can count on support in high-stress situations, and gives monitoring companies a chance to strengthen their service offering.
Panic alarm on Apple Watch: a safe way to signal danger
The updated Ajax app for Apple Watch introduces another way to carry security: right on the wrist. There's no need to have extra devices around or reach for a mounted panic button. And because a smartwatch is always with the user, it offers a discreet way to call for help. It's especially valuable in dangerous situations like an armed robbery, where drawing attention could escalate the threat.
How to raise an alarm from the Ajax app for Apple Watch
Activating the panic alarm with Apple Watch is both simple and reliable. To signal an alarm, the user taps the panic button on the app's main screen. Then, they confirm the action and hold the button for three seconds — this step prevents accidental activations and ensures the alarm is intentional. System users and the monitoring station are immediately notified of the panic alarm and know exactly where1 and when it was raised.
The Ajax portfolio also includes other panic buttons, such as physical buttons and key fobs. Learn more about these devices and other Ajax panic alarm solutions in our in-depth article.
Peace of mind for users, new opportunities for PROs
The new panic button feature in the Ajax Security System app for Apple Watch is designed to enhance the experience for both users and security professionals:
- For end users, it offers the reassurance that help is just a tap away, from a device that's always on hand.
- For monitoring companies, it opens the door to expanding their services and boosting revenue potential by offering rapid alarm response and creating new value for clients.
This feature is available in the Ajax Security System app for iOS, version 3.24 or later.
The exact user location is included in the alarm notification only if the app has access to geolocation data. Otherwise, the notification contains the user's name, as well as the event type and time.
