​​Meet Ajax Desktop for Windows and macOS: security control center for end users

At Ajax, we believe users should have full control over their security. That’s why we continuously set new standards for user experience, offering powerful tools for system management and oversight. 

Our mobile app for users has already made security management a matter of just a few clicks for millions of users. Now, we’re expanding the possibilities with Ajax Desktop — a desktop app designed for even greater convenience.

Let’s take a closer look at our new app and how it further enhances security control for end users.

Ajax software evolution: a new addition to user convenience 

The Ajax software portfolio includes apps for both security professionals and end users. Previously, PROs had access to a mobile app for system installation and a desktop app for professional monitoring and security company management. End users, on the other hand, relied only on a mobile app and an Apple Watch app — both essential for real-time system control, always within reach.

Ajax app portfolio

For PROs

For users

Yet sometimes, a smartphone or smartwatch app is simply not enough. Think of security personnel at a business center, a cashier at a gas station, or a hotel administrator — they spend their entire workday at a computer and require quick, uninterrupted access to the security system. This is especially critical for those monitoring a video wall with video streams from multiple cameras.

That’s why we’re expanding system management capabilities with Ajax Desktop, a new desktop app tailored specifically for end users. With a larger screen, seamless camera access, and intuitive controls, Ajax Desktop makes security oversight more efficient than ever.

Seamless security management, now on a bigger screen

Ajax Desktop brings the functionality of the Ajax mobile app to users’ computers, offering a new level of convenience and control.

Users can arm and disarm the entire system or specific groups, check the state of each device, receive detailed notifications of alarms and events, and manage access permissions — all within the app. If the system includes photo verification devices or security cameras, all visual content can be viewed in a single, convenient interface. With a user-friendly design, Ajax Desktop ensures smooth navigation and thus minimizes the risk of user errors that could lead to false alarms or system malfunctions.

Complete visual awareness of on-site activity

Ajax Desktop equips users with all the tools needed to maintain visual contact with their site and respond to events immediately. The new desktop app lifts all the limitations of a smartphone’s screen size, offering even more efficient photo verification directly from the notification bar, as well as smooth video wall management and archive navigation.

Video wall: all cameras in one view

Perfectly suited for the desktop format, our video wall keeps the entire facility in view, whether it’s a high-rise office center, an industrial site, multiple parking lots, a shopping mall, or any other large property. The wall aggregates video streams from selected cameras, bringing all secured locations into a single interface. Users can customize and save layouts for specific monitoring needs and rearrange the video wall at any time to keep the most relevant visuals in focus.

Video archive: reviewing past events with ease

Users can easily access recorded video streams from each camera and scroll through the footage smoothly to find the required fragment in no time. Alternatively, they can filter recordings by motion events, detected objects, or emergencies, finding matching scenes in seconds. Any segment can be downloaded with just a few clicks.

Photo verification: instant visual confirmation of alarms

Ajax MotionCam detectors can capture images to help users assess on-site situations. In case of an alarm, users receive a notification with a series of high-resolution photos, which can be examined in detail. Ajax Desktop makes it easier to recognize faces, clothing, background objects, or even license plates and proceed with the right course of action.

Stay always informed with instant notifications

Ajax Desktop keeps users aware of everything happening at their facility — without any delays. All system events are logged with essential details, including which device was triggered, where and when the event occurred. If the triggered device captures visuals, users can view the pictures or jump to the video stream straight from the notification.

Uncompromised privacy at all times

When it comes to securing access to a system, setting a simple code may not be enough to protect an account. That’s why Ajax systems offer multiple safeguards, including login attempt verification with two-factor authentication. All sessions are logged, meaning that users can always see who accessed the system and terminate the session if there is any suspicious activity.

Additionally, users have full control over who and when can access their system and visual data. If on-site maintenance or system adjustments are needed, users don’t have to share their login credentials. Instead, they can grant temporary access rights to PROs. This way, any necessary system changes can be performed without compromising account security. Moreover, users adjust permissions for security companies to view visual data from photo verification devices and cameras — all thanks to the app’s flexible settings.

Expanding the user software ecosystem 

Ajax Desktop seamlessly complements the existing Ajax user apps for smartphones and Apple Watch. All apps are synchronized to offer a consistent experience, no matter which device is at hand. The apps offer similar functionality in different formats, adapting to specific needs and contexts — whether users are managing the system from their desk, while on the go with their phone, or at the gym with their smartwatch. This flexibility provides maximum convenience, ensuring users are always in control of their security anywhere, anytime.

Ajax Desktop: a new step towards a user-centric system

With Ajax Desktop, security management reaches a new level of accessibility and efficiency for end users. The new app delivers maximum insight into on-site activity while keeping management intuitive and effortless. Signature user-friendly design, instant notifications, customizable video wall, responsiveness, and privacy protection — now in a desktop format.

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