Ajax SIM: setting new standards in reliable alarm transmission

Ajax Systems has always kept a keen eye on market needs and industry trends, delivering solutions that exceed expectations for both partners and users. The company is committed to innovation and provides services that simplify operations and enhance system reliability.

Among these solutions is Ajax SIM, an out-of-the-box cellular connectivity service that revolutionizes installation and operation. For users, it ensures reliable alarm transmission and peace of mind with secure and uninterrupted communication. For partners, Ajax SIM streamlines the installation process and creates recurring revenue opportunities. Read on to discover how Ajax SIM is transforming the security industry ecosystem.

Internet of Things trends in security

As security systems evolve, connectivity has become a fundamental part of their effectiveness, but the emergence of the Internet of Things (IoT) technologies has transformed the traditional signal transmission process. The IoT refers to a network of physical devices connected to the internet that can exchange data, operate autonomously, and respond to real-time events without manual intervention. 

The IoT SIM card is a key element of this ecosystem. Unlike traditional SIM cards for personal use, the IoT SIM is optimized for machine-to-machine (M2M) communications. They enable real-time monitoring from anywhere in the world and secure data transmission through encryption. It supports remote network control and allows proactive analysis of security system status, identifying issues before they occur.

Ajax SIM is a perfect example of an IoT card. It offers fast activation, strong data protection, and stable connections across various networks, including 2G, 3G, and LTE. Designed specifically for Ajax systems, SIM raises the industry standard for reliability and ease of use.

Plug-and-play connectivity

Ajax SIM is set to redefine how to connect security systems to cellular networks, addressing the limitations of traditional approaches.

By now, there are generally three models for SIM card activation in security systems:

1. User-provided SIM cards: The installer or end-user purchases and activates a SIM card independently, often requiring additional steps like manual setup, network selection, and compliance verification.
2. Pre-configured SIM cards from manufacturers: These cards come ready for installation but may still require manual network configuration or activation through a smartphone and/or dedicated portal.
3. IoT SIM cards: Designed for machine-to-machine communication, they often simplify activation but can still be complex if not pre-integrated with the hardware.

Ajax SIM combines the best aspects of these approaches, eliminating unnecessary complexity and providing a seamless experience for both installers and end-users. Pre-installed¹ in Ajax hubs, it operates out of the box, removing the need for phone-based activation typical for regular SIM cards. Once the hub is installed, an installer can simply activate the service through the Ajax PRO apps in a few clicks. There are no additional activation steps or manual setups. The SIM card automatically connects to the best available cellular network, ensuring consistent communication.

The entire process is fast and straightforward, and it ensures full compliance with insurance standards for reliable event transmission.

Comprehensive security measures

Ajax SIM ensures secure communication and data integrity through robust measures, including:

• Encryption: Protects transmitted data from interception.
• Traffic monitoring: Identifies and blocks suspicious activity.
• Access controls: Prevents unauthorized usage of the SIM.

Each Ajax SIM is locked to a specific hub, ensuring it cannot be misused in other devices. The connection is verified through the Ajax cloud server, which serves as an additional layer of protection.

Driving benefits and recurring revenue for partners

Ajax SIM not only simplifies connectivity but also provides Installation and Monitoring Companies with a comprehensive subscription model, enabling predictable recurring revenue² streams. With no fixed MSRP (list price), dealers can set pricing referring to their market. End users pay the dealer after their first month of usage, while dealers forward payments to resellers. This flexible approach ensures a profitable revenue stream for every partner in the chain.

Both resellers and dealers registered in PRO Desktop gain access to a powerful dashboard designed for their specific business needs, empowering them to manage services and track performance efficiently. 

• For Resellers: Insights into account balances, monthly fees, Dealer activity, and transaction history, along with tools for managing Dealer linkages.
• For Dealers: Clear summaries of activated services, detailed Reseller data, and linkage management options to maintain smooth collaboration.

This tool creates a robust ecosystem where resellers and dealers can collaborate effortlessly, ensuring uninterrupted service delivery, transparent financial operations, and steady revenue growth. Ajax SIM’s subscription model not only enhances connectivity but also supports business scalability and long-term success. For detailed guidance on managing Ajax SIM and other services, please refer to the Ajax Services Handbook.

End-user convenience and security

Ajax SIM also improves the user experience. As manual SIM activation and complex configurations are not required, the installer can complete all necessary setups quickly. The users can immediately start using the security system without requiring additional effort.

Designed to prioritize user privacy, Ajax SIM collects only the essential data—such as SIM and hub identifiers—without storing personal information or engaging in data tracking. The system that uses Ajax SIM meets all the requirements of insurance companies.

A global solution for markets

Ajax SIM is already available in North America and will soon expand to key markets worldwide, including Benelux, France, Italy, DACH, Iberia, LATAM, the Baltic countries, Eastern Europe, Southeast Europe, Ukraine, the Nordic countries, and beyond. As cellular connectivity becomes a global standard, Ajax SIM ensures that every system shipped is ready to perform from day one.

The service will also be introduced in Africa (South Africa, Senegal, Ivory Coast, Mauritius, Kenya), ASEAN (Vietnam, Thailand, Singapore), Oceania (Australia, New Zealand), and MENA (Saudi Arabia). With this widespread availability, Ajax SIM is truly a global solution designed to meet the needs of security professionals and end-users around the world.

Ajax SIM is more than just a connectivity solution—it sets a new standard for the security industry. By combining advanced IoT technology with easy installation and a hassle-free configuration, Ajax SIM simplifies operations and creates new revenue streams for partners. This solution doesn’t just streamline workflows; it adds value, boosts profits, and ensures customer satisfaction with fast, reliable, and secure connections.