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Security company employees have to remember multiple passwords for various apps, websites, and other resources, including corporate ones. Managing several accounts can lead to using simple or repeated passwords, make them hard to recall, and increase the risk of losing access to important accounts. That's where the single sign-on (SSO) feature proves useful.
Starting from version 5.30 of Ajax PRO Desktop and 2.30 of Ajax PRO: Tool for Engineers, security companies can configure SSO for employees and enable them to access mobile and desktop Ajax PRO apps using their corporate credentials. Let's figure out how it works.
What is single sign-on (SSO)
SSO is an authentication method that allows employees to access multiple systems using just their corporate credentials: company domain email (the email linked to the company website, for example, name@company.com) and password to that email. Instead of logging in with separate passwords for every app or website, users authenticate through an identity provider (IdP) service, such as Microsoft Entra ID or Okta.
To understand the concept of SSO, think of how users can sign in to some apps and websites by clicking Continue with Google — without registering or creating a new password. In this case, Google is used as the identity provider that confirms the user's identity and grants access.
Learn more about the single sign-on (SSO) feature
How SSO works in Ajax PRO apps
To access Ajax PRO apps via SSO, an employee clicks Log in with SSO
Using SSO to log in to Ajax PRO: Tool for Engineers
How to configure SSO for your company
If you run a security company and want your employees to log in to Ajax PRO apps using SSO, you first need to choose an identity provider and configure it. Some common options are Google Workspace, Microsoft Entra ID, Okta, OneLogin, etc.
On the Ajax side, the feature must be enabled and configured in the company settings in Ajax PRO Desktop. Please follow the link below for step-by-step instructions on how to set up this feature:
How to configure a single sign-on feature in Ajax PRO Desktop
Only the company owner has the right to configure SSO.
Note that one company domain can be used for SSO for different companies in Ajax PRO Desktop.
If your company operates under multiple domains, you can configure separate SSO access points, allowing quick and secure login for employees across different branches or business units. Upon logging in to Ajax PRO apps, the user can select their company right on the screen.
SSO can not be set up for a private installer who is not linked to a company in Ajax PRO Desktop.
Once everything is configured, employees with corporate emails can log in through your IdP without entering an Ajax username and password.
How businesses are benefiting from the SSO feature
- There is no need to use personal phone numbers or private email addresses. Employees can be added using their corporate email and gain instant access upon their first login.
- For security companies with multiple offices or partner networks, SSO ensures consistent access policies and a seamless login experience without compromising security.
- Creating and managing individual accounts in Ajax PRO apps is no longer needed — all user management is handled centrally within the corporate identity provider. This reduces administrative workload, lowers the risk of credential misuse, speeds up onboarding for new staff, and simplifies offboarding when roles change.
Feature availability
SSO is available for company accounts in Ajax PRO Desktop starting from version 5.30 and in Ajax PRO: Tool for Engineers starting from version 2.30. To use SSO, the feature must be enabled and configured by the company owner in Ajax PRO Desktop.
