United States
Audio alarm verification
Verify alarms, deter intruders, and respond to auxiliary requests through a direct voice connection to the secured site
Always on call for emergencies
Professional monitoring with Ajax goes far beyond basic intrusion events. Monitoring station operators can instantly contact people on site during emergencies — whether to verify an alarm, deter intruders, or check if someone requires help. All via a direct voice call with a crystal-clear, full-duplex connection. No need to worry about user privacy: operators can only call in response to an alarm and hang up as soon as their job is done.
Compatible monitoring software
Ajax is global — and so is its monitoring integration. Check whether your preferred software is already supported.
Need another software integrated?
Unlock the full potential of Ajax solutions and deliver best‑in‑class security services. Request an integration, and our engineers will implement support for the required monitoring station's communication protocol.
Audible proof of every threat
In emergencies, there is no room for guessing. With Ajax audio alarm verification, monitoring stations can reach the site within seconds of an alarm. Operators can ask a person on site a control question or request a code to assess whether patrol dispatch is necessary. If no one responds, background sound can provide critical context. And if something seems suspicious, the operator can speak directly to the intruder — deterring further action. Communication is instant and clear in any environment, thanks to seamless two-way, full-duplex audio and AI-enhanced voice transmission.
Alarm verification
Deterring intruders
Help request
Business offerings beyond intrusion protection
Ajax audio alarm verification opens up new opportunities for monitoring companies, extending their services to include auxiliary alarm response. In hospitals, elderly care homes, rehabilitation centers, and other healthcare facilities, patients may require immediate assistance. With Ajax, a simple press of a panic button connects them directly to the monitoring center via a nearby voice module, enabling real-time communication and rapid response. With no additional steps or delays, Ajax voice integration can save the precious minutes that make all the difference to a patient's health — or life.
Flexible integration for any monitoring setup
Ajax offers fast, hassle-free integration with monitoring businesses, regardless of their communication infrastructure. Operators can connect to the secured site via a SIP server or directly through their own monitoring software.
Use a SIP server to establish two-way communication with the secured facility. Alarm events are sent to the monitoring company's software, and the operator can instantly request a callback from the Ajax hub via the SIP server.
- Integration with no built-in voice infrastructure required
Integrate Ajax with the company's monitoring software. In this setup, the Ajax hub connects directly to the software's SIP server. It allows the hub to automatically initiate a voice call after an alarm is triggered.
- Custom voice integration
Ajax voice integration ensures security and safety without putting user privacy at risk. Monitoring station operators can connect to the facility only in case of an alarm. Each call session has a configurable but limited duration, so operators cannot remain on the line after the conversation ends.
Unlock new alarm verification opportunities with Ajax
If you'd like to integrate our telephony into your monitoring software, please fill in a short form on our website.
Ajax PRO Desktop
Ajax PRO Desktop is an app for installation, monitoring, and facility and staff management. It meets the needs of every security business working with Ajax systems. Facility profiling, alarm monitoring, photo verification, direct voice communication, staff administration, and a detailed event log — all in a single intuitive app featuring remote configuration.
SpeakerPhone Jeweller
Meet Ajax's voice module designed for direct communication between a monitoring company and a secured site. The device provides clear, secure, and fully audible full-duplex voice calls using state-of-the-art hardware, the proprietary VoRF audio streaming protocol, and AI-powered technologies. Enhance the security setup with audio verification — delivered with signature Ajax quality and uncompromising privacy.
Technical information
SpeakerPhone Jeweller
Other integration options by type
Get a clear picture of what's happening at the secured facility, as detailed as needed. Receive intrusion alarms, verify threats with real-time photos and videos, call the site directly — or have it all covered in a combined solution.
Intrusion alarm monitoring
Receive intrusion alarms and events from Ajax systems — with full context.
Know exactly which device was triggered, what happened, when, and where, to dispatch a team for a prompt and focused response.
Video monitoring and visual alarm verification
Get visual confirmation of threats with high-resolution photos and footage from Ajax motion detectors and video devices. Arrange professional video monitoring with live streams, smart archive, and advanced user-controlled privacy settings.
Need another software integrated?
Unlock the full potential of Ajax solutions and deliver best‑in‑class security services. Request an integration, and our engineers will implement support for the required monitoring station's communication protocol.
Add value, grow revenue — with Ajax Services
Deliver premium benefits by offering paid Ajax Services. They require little to no effort from businesses, yet significantly enhance the security experience for end users. Ensure stable system connectivity, secure video storage, and informed alarm response – all while creating a steady revenue stream for the business.
Ajax SIM: stable connection with no effort
Ajax SIM provides instant and reliable cellular communication right out of the box. No complicated setup, no tricky activation — the SIM card does almost everything on its own. Unlimited traffic and reliable connection are available from the very first minute of operation.
Ajax Cloud Storage: smart archive for enhanced security
Critical footage won't go missing. Ajax Cloud Storage keeps event-based recordings protected and accessible, even if local storage is compromised. Various subscription plans are meant to suit different security needs.
Ajax Ultra DP: dual-path reliability with ready-to-use presets
Ajax Ultra DP offers a simple way to configure compliant dual-path alarm transmission (DP2, DP3, or DP4). It complements Ajax SIM to deliver reliable and uninterrupted system operation from the very start. All is up and running within minutes thanks to quick and intuitive in-app setup.
Ajax Photo Mode: instant alarm verification for informed response
With Ajax Photo Mode, video devices automatically send a series of photos to the monitoring station the moment motion is detected. No need to search through footage or switch between tools. For professionals, this streamlines operations and speeds up response time.
