Ajax PRO: Tool for Engineers

A mobile app for installers and security service providers

Effortless management for thousands of sites

Ajax PRO: Tool for Engineers is designed to streamline the Ajax system installation, configuration, and management. An installer easily navigates through the user-friendly interface and manages thousands of sites. The non-editable log entries provide all the details about the events. Installers and security service providers receive up-to-date information on system events and device statuses. The app eliminates the need for a physical presence to resolve minor cases and allows remote system configuration.

Intuitive interface for comprehensive configuration

The intuitive and user-friendly interface allows professionals to set up systems even with minimal training. Predefined options simplify the process and increase the accuracy and speed of the system configuration.

The mobile PRO app enables professionals to configure key settings. For complex installations in compliance with international standards, the app offers time-saving wizards that guide professionals step-by-step and prevent mistakes.

Installer toolkit on a smartphone

There is no need to bring computers or extra hardware to the site to configure the system. As an installer, you can work at every far corner of the site with just a smartphone.

Scan the device QR code and pair the device with the hub in a heartbeat. The process is swift and time-saving. No need to disassemble the device or use complicated utilities.

For Ajax wired products, the Fibra line scanning feature is the key. The system automatically finds devices on the line and pairs them with the hub. Fibra technology significantly speeds up the setup process.

Finally, on-site testing through the app helps to verify the proper system installation. This function ensures the system is ready for work.

Convenient system maintenance

The app offers extensive system administration capabilities: access to clients' system settings and informative notifications and alerts about malfunctions or maintenance needs. All for an unlimited number of connected sites.

Flexible signaling settings

Security professionals can configure the account settings to receive only essential notifications, such as malfunctions and system alerts, to avoid constant reports throughout the day.

Fast search

Searching by address, hub ID, or object number simplifies navigation through the list, especially when there are lots of Ajax spaces to manage.

Event feed filters

The filtered, detailed event log allows the installer to easily access the required type of notifications without sifting through all system events.

Easy account switching

Users can quickly switch between personal and company PRO accounts within a single interface for workflow efficiency.

Multi-company access

An installer's account can be connected to multiple companies.

Handling routines remotely in seconds

The app also enables remote system configuration. This allows professionals to avoid on-site visits to resolve routine tasks or minor customers’ requests.

Essential for Superior

Superior product line offer project-oriented devices. Solutions based Superior devices provide access to the next level of project complexity, which leads to portfolio expansion and more significant business opportunities. These advanced solutions are available for installation exclusively through the Ajax PRO app.

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PRO Desktop: unleash the full potential of Ajax security systems

PRO Desktop app takes care of the biggest request from monitoring and service businesses. The app allows them to create company profiles. Meet an all-in-one intuitive interface: remote configuration, real-time alarm monitoring, photo and video verification, video surveillance, maintenance reports, multi-subscription and a detailed event log.

Simple site administration

PRO Desktop enables operators to process alarms from thousands of facilities, configure security systems remotely, adjust detectors per customer requests, and manage employee access rights.

Convenient search

Searching by address, hub ID, or object number greatly simplifies the navigation through the list of sites when there are many hubs and spaces to manage.

Access management

The app allows granting limited access rights to employees or contractors for specific tasks and timeframes. The company knows who will set up the system and at which facility.

Instant cloud synchronization

The Ajax PRO app and PRO Desktop are synchronized in real-time through the cloud. So there is no need for USB drives, utilities, manual merges, or detector assignments. The Central Monitoring Station (CMS) receives system data automatically.

Download PRO Desktop

PRO Desktop meets the needs of every professional working with Ajax systems. Site profiling, alarm monitoring, photo verification, staff administering, and a detailed event log — all in one intuitive app featuring remote configuration.

Download for
Windows

Download for
macOS

Prioritizing privacy: secure account access

The Ajax PRO: Tool for Engineers offers a variety of tools to protect access to the account. In addition to standard password protection, two-factor authentication can be set up, and account sessions can be monitored or terminated on other devices.

Entering the app requires a password and optionally supports adding fingerprint or face recognition for enhanced account protection¹.

Two-factor authentication adds one more layer of security to the account alongside a password.

The app immediately notifies users of new sessions if someone gets Ajax login credentials. One tap can terminate unauthorized sessions. Users can terminate any active session or all sessions except the current one.