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Intrusion alarm monitoring

Seamlessly monitor Ajax system alarms and events via your monitoring software. Easy to set up, ready for professional use.

Professional-grade integration in minutes

Ajax intrusion protection integrates seamlessly with the world’s leading monitoring platforms, supporting dozens of protocols. For monitoring stations without compatible software, Ajax Systems provides free, ready-to-use solutions: the proprietary Ajax PRO Desktop app, cloud-based services, or custom end-to-end integrations upon request.

In addition to transmitting intrusion events, the system can deliver visual verification, stream live video, and establish full‑duplex voice communication between the monitoring station and the client. The setup is easily expandable with automation, providing comprehensive security within a single system.

Compatible monitoring software

Ajax is global — and so is its monitoring integration. Check whether your preferred software is already supported.

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patriot
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kronos
manitou
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EBÜS Software

Flexible communication options

Ajax systems can connect to monitoring software via the Ajax Cloud server and through a direct connection1. Both channels can operate simultaneously, providing a backup path in case one fails. Communication between Ajax systems and monitoring stations is established over the internet using Ethernet, Wi-Fi, or cellular networks2. All connected elements are constantly supervised through ping intervals and test messages.

Use direct connection and Ajax Cloud in parallel to enhance communication reliability. With two independent channels — direct TCP/IP and cloud-based transmission — the system ensures uninterrupted delivery of alarms and events, even in case of network or infrastructure issues.

Ajax Cloud only

When local installation isn't an option due to infrastructure or software limitations, events can be transmitted using the Ajax Cloud Signaling feature. All data passes through the Ajax Cloud server, so there's no need for additional software or a dedicated server on the monitoring company's premises.

Cloud

If company policy or specific standard requirements only allow direct connection — or if installing additional software is restricted — events can be transmitted via direct TCP/IP connection. Everything is configured via Ajax apps in a few taps. No extra tools needed.

Direct connection only

Choose what works best for your monitoring

Ajax Systems offers a variety of integration options — from ready-to-use software to built-in monitoring tools. This flexibility allows each partner to choose the most convenient and effective setup tailored to their workflow.

Flexible integration options

Ajax Translator PRO

Ajax Translator

Ajax Cloud Signaling

Direct connection

Protocols supported

  • SIA DC-09
  • SurGard (Contact ID)
  • Manitou
  • MASXML
  • Micro Key and other proprietary protocols
  • SIA DC-09 (ADM-CID)
  • SurGard (Contact ID)
  • SurGard (Contact ID) Extended
  • ABsistemDC(NG)v2
  • Patriot Systems
  • Point Security Software Srl
  • Manitou
  • Securithor
  • Sentinel
  • SOFTGUARD
  • Kronos
  • MASXML
  • Listener
  • ADEMCO 685 and other proprietary protocols
  • SIA DC-09
  • SurGard (Contact ID)
  • Manitou
  • MASXML
  • Micro Key and other proprietary protocols
  • SIA DC-09 (SIA-DCS)

Connection type

Through the Ajax Cloud server and directly via TCP/IP

Through the Ajax Cloud server and directly via TCP/IP and COM ports

Through the Ajax Cloud server only

Directly via TCP/IP and COM ports

Additional features

  • AI-powered motion detection
  • Visual verification via Ajax cameras
  • Photo verification via Ajax MotionCam detectors
  • Smartphone geolocation transmission in case the in-app panic button is activated
  • Photo verification via Ajax MotionCam detectors
  • Smartphone geolocation transmission in case the in-app panic button is activated
  • AI-powered motion detection
  • Visual verification via Ajax cameras
  • Photo verification via Ajax MotionCam detectors
  • Smartphone geolocation transmission in case the in-app panic button is activated
  • Smartphone geolocation transmission in case the in-app panic button is activated

Ajax app

Plugin integrated into Ajax PRO Desktop

A separate Ajax app

Configured through Ajax PRO apps

Configured through Ajax PRO apps

Technical information

Ajax PRO Desktop

Ajax PRO Desktop is an app for installation, monitoring, and facility and staff management. It meets the needs of every security business working with Ajax systems. Facility profiling, alarm monitoring, photo verification, staff administration, and a detailed event log — all in one intuitive app featuring remote configuration.

Ajax PRO Desktop

Other Ajax integrations

Get a clear picture of what's happening at the secured facility, as detailed as needed. Receive intrusion alarms, verify threats with real-time photos and videos, call the site directly — or have it all covered in a combined solution.

Video monitoring and visual alarm verification

Get visual confirmation of threats with high-resolution photos and footage from Ajax motion detectors and video devices. Arrange professional video monitoring with live streams, smart archive, and advanced user-controlled privacy settings.

Photo video integration

Audio alarm verification

Call the secured site to verify alarms, deter intruders, or assist those who may require care. Enjoy full‑duplex voice communication with crisp, clear sound — audible on both ends, in any environment.

Voice integration
API

Ajax Enterprise API

An interface for integrating Ajax products with third-party services and apps. Designed for large-scale businesses managing thousands of security systems, it offers the deepest level of integration with the Ajax ecosystem.

Manage Ajax security systems using third-party apps

Build integrated security services and automation solutions based on Ajax products

Integrate Ajax with IT infrastructure, CRM systems, and billing procedures

Integration

Need another software integrated?

Unlock the full potential of Ajax solutions and deliver best‑in‑class security services. Request an integration, and our engineers will implement support for the required monitoring station's communication protocol.

Add value, grow revenue — with Ajax Services

Deliver premium benefits by offering paid Ajax Services. They require little to no effort from businesses, yet significantly enhance the security experience for end users. Ensure stable system connectivity, secure video storage, and informed alarm response – all while creating a steady revenue stream for the business.

Ajax SIM: stable connection with no effort

Ajax SIM provides instant and reliable cellular communication right out of the box. No complicated setup, no tricky activation — the SIM card does almost everything on its own. Unlimited traffic and reliable connection are available from the very first minute of operation.

sim

Ajax Cloud Storage: smart archive for enhanced security

Critical footage won't go missing. Ajax Cloud Storage keeps event-based recordings protected and accessible, even if local storage is compromised. Various subscription plans are meant to suit different security needs.

cloud

Ajax Ultra DP: dual-path reliability with ready-to-use presets

Ajax Ultra DP offers a simple way to configure compliant dual-path alarm transmission (DP2, DP3, or DP4). It complements Ajax SIM to deliver reliable and uninterrupted system operation from the very start. All is up and running within minutes thanks to quick and intuitive in-app setup.

Ultra DP

Ajax Photo Mode: instant alarm verification for informed response

With Ajax Photo Mode, Ajax video devices automatically send a series of photos to monitoring stations the moment motion is detected. There is no need to search through footage or switch between tools. For professionals, this optimizes operations and reduces response time.

Photo mode
1

Currently, Ajax Translator PRO supports connection via TCP/IP only. Connection via COM ports can be configured through the Ajax Translator app.

2

Supported communication channels depend on the Ajax hub model. Monitoring companies can provide security services to clients using Ajax systems that consist solely of video devices, even without an Ajax hub.