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Partner Portal

Hub 2 Plus Jeweller

Hub 2 Plus Jeweller

Security system control panel

FAQ

How many detectors can you connect to Hub 2 Plus?

You can add up to 200 detectors or Ajax devices to Hub 2 Plus.

How far does Hub 2 Plus maintain communication with connected detectors and devices?

The communication range between the hub and the device is limited by the radio signal range of the device (indicated in the specifications of the device page on the website and in the User Manual). The maximum communication range with Ajax devices is 2000 meters without obstacles.

Which SIM cards are suitable for Hub 2 Plus?

You can install a SIM card of any operator into Hub 2 Plus. Supported cellular network standards:

  • 2G (GSM900/DCS1800 (B3/B8))

  • 3G (WCDMA 850/900/2100 (B1/B5/B8))

  • LTE (FDD B1/B3/B5/B7/B8/B20)

Prior to installing the SIM card into the hub, disable the PIN code request in the settings menu (in order to do this, you need to insert the card into a phone). Furthermore, your mobile account must have a positive balance or bonus megabytes of traffic.

As one of the SIM-cards may stop working for natural reasons (for example, due to the failure on the operator’s side or because of lack of money on the account), we strongly recommend connecting the hub through all possible communication channels.