Language:

Partner Portal

How to delete an account in the Ajax Security System app

Updated

To delete an account, in the Ajax Security System mobile app:

  1. Click on the menu icon Menu-M. Select App settings.

  2. Select Edit account.

  3. At the bottom of the screen, click Delete account and confirm the action by clicking Yes, delete.

  4. If your account is linked to spaces, a screen will open with a list of such spaces. Click the Next button. Please note that you will not have access to these spaces after deleting your account.

  5. Confirm account deletion by entering two verification codes. Codes will be sent to the phone number and email linked to the account.

  6. Click the Delete account button and wait a few seconds. After the process is completed, a message on the screen indicates that the account has been successfully deleted.