United StatesThis FAQ refers to an older version of the Ajax Translator app. To get the latest features, we recommend migrating to the Ajax Translator PRO app integrated in Ajax PRO Desktop.
Learn more about Ajax Translator PRO
How to migrate objects from Ajax Translator to Ajax Translator PRO or Ajax Cloud Signaling
To transfer data from Ajax Translator to Ajax PRO Desktop, contact your Ajax manager or technical support team.
After transferring objects, go to the Hubs menu in Ajax PRO Desktop (Menu → Company → Hubs) and create Objects for all the systems you need.
Not yet created objects have the No Object status in the Ajax PRO Desktop Status field.
After confirming and transferring objects, check that objects have been created in Ajax PRO Desktop for all hubs.
Please note that hubs are not removed from Ajax Translator after transferring. This way you can simultaneously use Ajax Translator and Ajax PRO Desktop to monitor alarms and events.