United States
Maintenance and repair
Services
Fault diagnosis
Performance testing of the device hardware components as requested by the client
Preventive care and cleaning
Professional technical maintenance of the device.
Component and modular repairs
Repair of a faulty device at Ajax Systems production site with a full cycle of performance testing. 6 months warranty.
Body parts replacement
Replacement of damaged or missing body or mounting elements of the device. 6 months warranty.
Warranty replacement
Replacement of a faulty device during the warranty period.
Software update
Installation of the most recent firmware version on the detector, siren, panic button, keyboard, key fob, relay or integration module.
Ajax Service Center
Opening hours
Monday – Saturday: 9:00 a.m.– 6:00 p.m.
Sunday: day off
How to send a device to Ajax Service Center using 
Nova Poshta
Send the device to our details
City
Kyiv
Address
5 Semena Skliarenka Street
Phone number
+38 (097) 745-62-20
LLC
AJAX SYSTEMS MANUFACTURING
USREOU code
42593133
We pay the delivery fee for transferring within Ukraine
Fill out the application and indicate the waybill number
You can generate a waybill number on the website when filling out the request form.
Receive the device
After performing maintenance or repair, we will send you the device to the Nova Poshta branch specified in the service request.
Upon receiving a hub from the service center, check if the settings are correct. If the device is being monitored, ensure the security company receives events from the hub.