United States
Hub Hybrid
Soon to be: Superior Hub Hybrid
Hybrid control panel supporting photo verification. Works with Fibra and Jeweller devices. Connectable via Ethernet and two SIM cards.
The product name will change soon
It is one of many updates to the Ajax portfolio segmentation.
Product versions
Hub Hybrid (2G)
Soon to be: Superior Hub Hybrid (2G)
Version with a GSM cellular module.
Hub Hybrid (4G)
Soon to be: Superior Hub Hybrid (4G)
Version with an LTE cellular module.
Hub Hybrid (4G) (without casing)
Soon to be: Superior Hub Hybrid (4G) (without casing)
Version with an LTE cellular module. Shipped as a board without casing.
Explore version’s differences
Hub Hybrid difference
Hub Hybrid (2G)
Shipped with a standard casing
2G support
Built-in internal antennas for radio and cellular communication
Built-in internal tamper
Built-in internal LED
Compliance with Grade 3 (EN 50131), PD 6662:2017, INCERT, NIST, and NFA2P
Hub Hybrid (4G)
Shipped with a standard casing
2G, 3G, and 4G/LTE support
Built-in internal antennas for radio and cellular communication
Built-in internal tamper
Built-in internal LED
Compliance with Grade 3 (EN 50131), PD 6662:2017, INCERT, NIST, SSF, and NFA2P standards
Hub Hybrid (4G) (without casing)
Shipped as a board without casing for installation in Case D (430)
2G, 3G, and 4G/LTE support
Built-in internal antennas for radio and cellular communication. Support for ExternalAntenna as an option in challenging environments
Built-in internal tamper with support for external tamper connection
Comes with an external LED board
Compliance with Grade 3 (EN 50131), PD 6662:2017, and NIST
The synergy of wired and wireless technologies
Hub Hybrid is a game-changer among professional security systems. It is the first Ajax hybrid control panel supporting Superior and Baseline devices altogether. Wired and wireless technologies are combined to build complex protection regardless of site size. Informative notifications, visual alarm verification, real-time system control from the app, and automation scenarios — all to enhance security.
Discover Hub Hybrid
Hybrid control panel supporting photo verification. Works with Fibra and Jeweller devices.
Watch on YoutubeKey features
8 lines
to connect wired Superior devices
Alarm photo verification in 5 s
without privacy concerns
Wings
Jeweller
Fibra
Ethernet and 2 SIMs
Communication channels
Up to 60 h of autonomous system operation1
on a backup battery
Remote control and configuration
Ring connection topology
against sabotage
In an Ajax system, you can combine devices of all product categories: Intrusion protection (both Superior and Baseline), Video surveillance, Fire and life safety, or Comfort and automation. Create the system to suit your needs and manage it in a single interface.
This is the device of the Superior product line. Only accredited Ajax Systems partners can sell, install, and administer Superior products.
Ready to withstand in any setting
Warehouse
Manufacturing
Construction
School
Office
Private residence
Discover future-proof hardware
Hub Hybrid comes with its original casing or as a board to install in Ajax Case D (430), combining with other devices within a single casing. When installed in the original casing, the hub’s current status is always visible via LED indication. If purchased without casing, an external LED can be connected to the hub’s board and mounted outside Case D (430). This setup allows installers to combine the integration module with other devices and arrange them efficiently within a single casing.
Hub Hybrid in an original casing
Hub Hybrid without a casing
Communication through steel and concrete
Fibra
Fibra communication technology allows the installer to wire lines up to 6,550 ft long2. One Hub Hybrid can run 8 lines. Ajax modules that split, protect, and power the line can extend the connection length to tens of kilometers. Additionally, Fibra supports Ring and Tree topologies to protect connected devices from sabotage attempts. The line can be branched to wire the cables unexpectedly for the intruder or make a ring, forming two fully operational lines in case of breakage.
Fibra lines are multifunctional and support connecting different types of devices to one line: sirens, keypads, and detectors with photo verification. All alarms, events, and photo verification are delivered over the same line as other connected devices without interference. Fibra also features encryption and device authentication to prevent sabotage, spoofing, or data theft.
Jeweller
Jeweller wireless technology has a radio signal communication range of up to 6,550 ft in an open space. It transmits alarms, events, and readings into the Ajax apps in just 0.15 seconds. The protocol uses polling to display current device statuses, allowing remote system control in real time.
Automatic power adjustment makes Jeweller energy efficient by not using the maximum power of radio transmitters in system devices on a regular basis. This feature ensures the long-lasting operation of wireless devices on pre-installed batteries for 2 to 7 years. Additionally, Jeweller is more stable by using less noisy radio frequencies. The technology also features encryption and authentication to prevent spoofing.
Wings
Wings is a wireless technology designed for photo verification transmission at a distance of up to 5,600 ft in an open space. It is also used as a backup communication channel that transmits large data packages in case of connection loss and sends data backups from the detector to the hub after restoring the connection. All the data is encrypted at every stage of transmission.
Always online via Ethernet and cellular networks
Hub Hybrid can be connected to three internet providers simultaneously. It uses an Ethernet connection as the primary channel and has two SIM cards that support 2G/3G/4G(LTE) as backups. If the primary channel is lost, the hub automatically selects the SIM with the strongest signal. Switching between channels takes seconds.
The hub is available in two versions: Hub Hybrid (2G), which supports only 2G, and Hub Hybrid (4G), which supports 2G, 3G, and 4G/LTE networks.
More than two days on a backup battery
Wired Ajax detectors consume tens of times less energy than similar detectors from other manufacturers. Hub Hybrid with a backup battery can power 30 wired Superior devices for up to 60 hours1. And if Battery Power Saver is enabled, the system can operate for 200 hours straight3. At the same time, wireless Ajax devices do not require additional power supply, as they are battery-operated.
Use the Fibra power supply calculator to check the system project and estimate the power consumption of wired devices.
Reliable communication through any barrier
When the hub is installed in a cellar or a metal-enclosed vault, ExternalAntenna helps to overcome interference for cellular signal. The 3-meter cable provides sufficient length to place the antenna optimally to achieve the best signal possible. If the antenna’s cable is cut or severed, the security company and users will receive an instant alert.
Cellular communication boost
External antenna breakage detection
Cable length of 9 ft
ExternalAntenna
ExternalAntenna helps to get a more reliable and stable connection when the hub is installed in challenging environments. It improves the signal strength of Jeweller, Wings, and cellular channels.
Sabotage resistance
Physical protection of the line against break
Hub Hybrid can support up to 8 lines. Ajax modules that split, protect, and provide additional power to the line can extend the connection length to tens of kilometers. Additionally, the hub supports both Ring and Tree topologies4, which help protect connected devices from sabotage attempts. The line can be branched to wire the cables unexpectedly for the intruder or make a ring. In case of breakage, the ring will form two fully operational lines without losing any connected device. The system instantly alerts both the security company and users about any breakage.
Alarm photo verification in less than 5 seconds
Hub Hybrid is compatible with MotionCam detectors. When these detectors are triggered, they capture a series of photos. The first photo is sent to Ajax apps in just 4.5 seconds5. It helps quickly assess the situation, saving users from concerns and security companies from unnecessary dispatches.
Motion detected
Alarm raised
Evidence captured
Privacy first
Ajax is designed to control security, not privacy. All data are protected from prying eyes at the detector, system, and software levels.
Automation for greater safety
Hub Hybrid supports up to 32 automation scenarios, offering flexibility in setting up various security configurations to meet the specific needs of each site. The hub can arm or disarm the system based on a schedule. Additionally, the system can instantly activate a smoke machine when someone enters the premises, shut off the water in case of a leak, or activate ventilation if the CO2 level increases. Control lights, electric locks, roller shutters, and garage doors by arming/disarming, schedule, button press, or a detector’s alarm.
Simulation of presence
Schedule
LightSwitch (2-way) Jeweller
Lights on
Automatic water shut-off
Water leak
LeaksProtect Jeweller
Ajax WaterStop Jeweller
Water off
Doors and roller shutters control
Schedule
WallSwitch Jeweller
Roller shutter closed
Arming
Relay Jeweller
Electric lock opened
Complete set of business tools
Ajax PRO: Tool for Engineers
Connect and configure devices remotely and on-site
Installation and maintenance
- Fast device connection and setup
- Remote device configuration
- Instant reports on system performance
- Permanent and temporary access for installers
PRO Desktop
Administer security systems and monitor alarms with photo verification
Alarm monitoring
- Easy and convenient security system administration
- Informative alarm monitoring interface
- Fast visual alarm verification without privacy violations
- Cloud-signaling for seamless integration with third-party software
Installation and maintenance
- Remote device configuration
- Seamless sync with mobile Ajax apps
- Instant reports on system performance
- Permanent and temporary access rights for installers
Security services
- Comprehensive and detailed event log
- Instant switching between company and personal accounts
- Multi-subscription to control the service quality of contractors
- Support of in-app panic button with user coordinates sharing
Security control via smartphone
Control the security modes, lights, water supply, and other Ajax automation devices with a single tap in the Ajax app. It’s accessible on-site and remotely, whenever internet access is available.
Notifications with the highest priority
Ajax apps notify users about alarms with critical push notifications. Such notifications feature a loud sound even when the smartphone is in silent mode, so there is no chance of missing an alarm.
Instant cloud sync
Ajax hubs communicate with Ajax apps through the Ajax Cloud server. The server uses a proprietary binary protocol and automatic load balancing to process millions of data packages per minute without interruptions. The server is physically located in several data centers. Such infrastructure provides server availability of 99.995%.
99.995%
The cloud server uptime in 2024
Immune to lags, freezing, and viruses
Hub Hybrid runs on OS Malevich, a real-time operating system developed by Ajax Systems. The system is immune to viruses, resistant to cyber-attacks, and extremely reliable. Loading and executing actions takes less than a second from tapping on a smartphone. Each automation scenario is executed within the same rapid timeframe.
The hub features auto-updates via the internet, which take less than a minute. Each update enhances the system and adds new features, so Hub Hybrid evolves and remains relevant for years.
PRO is king
The myth about wired systems being difficult to install is busted. Ajax minimized an expensive, long, and dusty experience for PROs by developing an ultimate set of tools to make the process easy and flexible, from project design to client support and system maintenance. There is no need to disassemble the device for installation. Intuitive Ajax apps help quickly make the device a part of the system, and each device can be reconfigured remotely at any moment. No programming required — everything is available out of the box.
Fibra power supply calculator
The online tool provides security engineers with detailed data on device power consumption, enabling easy pre-installation assessment of the wired system project. It helps design the project in real time, highlights problem spots, and offers solutions. Upon completion, results can be downloaded as a PDF file.
Hub Hybrid is available for order in its original casing or as a board installed in Case D (430). The installation kit includes all the necessary fasteners so an installer can effortlessly mount the device on the wall. The hub board is removable, which makes the wire connection nice and easy.
Removable terminal board
All the necessary fasteners included in the installation kit
Thought-out cable management
The hub is paired with the system by scanning a QR code or entering its ID manually. Once paired, the hub receives a default name and settings suitable for most cases.
Pairing by scanning a QR code
Optimal default settings to cover major requests
Intuitive Ajax apps provide remote setup and testing from anywhere the internet is available, on a smartphone or PC. An installer can remotely change the settings and provide services promptly without visiting the object.
Configuration and testing remotely or on-site
iOS, Android, macOS, and Windows apps
Accounts for companies and installers
An Ajax system transmits alarms to the PRO Desktop monitoring app or any third-party CMS. The security company receives an alarm notification in less than a second. Notifications include all the necessary information: name of the device, time of the event, and the exact room where the device is located. The security company also receives photo or video verification, capturing the reason for the alarm.
Full addressability of connected devices
Instant in-app notifications
Alarm and event monitoring through the PRO Desktop app or third-party CMS
Power consumption stress test
Hub Hybrid features a unique testing mechanism to check the power supply of all wired devices in the system. The test is launched in the Ajax PRO app and simulates the maximum possible power consumption to check the system’s response. If the system passes the test, it will operate smoothly without any problems.
Pairing 100 devices in 10 minutes
Line scanning
The pairing process of all wired devices is automatic. The hub scans the lines and shows all physically connected devices. Set names, arrange security groups, add devices to virtual rooms, and the system is ready to protect the site.
Device identification
There are two ways to determine which device is in front of you: by device LED indication and by triggering. These methods allow pointwise pairing and testing device operation.
Sync with CMS
A monitoring station engineer does not need to configure zones manually. The PRO Desktop monitoring app automatically synchronizes all information about paired devices.
QR scanning
Use the Ajax apps to scan the QR code on the device enclosure for pairing with the system. After that, assign a name, choose a virtual room, and add the device to the security group.
Sync with CMS
A monitoring station engineer does not need to manually configure zones. The PRO Desktop monitoring app automatically synchronizes all information about paired devices.
When using a SIM with inactive Ethernet. Learn more
With U/UTP cat.5, 4 × 2 × 0.51 mm (24 AWG) cable. Other cable types may have different values. Please use our Fibra power supply calculator to check the wired system project before installation.
When using a 12 V⎓ battery with a 7 A·h capacity.
Ring topology is available with OS Malevich 2.16 and higher. Tree topology is applicable using Superior LineSplit Fibra and Superior LineSupply (75 W) Fibra modules.
With TurboWings protocol and photo resolution of 320x240 pixels. The firmware version confirmation is required. Up to 9 seconds with Wings protocol at the same photo resolution.
Technical information
Hub Hybrid (2G)
Hub Hybrid (4G)
Hub Hybrid (4G) (without casing)
More hub models
Ajax product categories
In an Ajax system, you can combine devices of all product categories: Intrusion protection (both Superior and Baseline), Video surveillance, Fire and life safety, or Comfort and automation. Create the system to suit your needs and manage it in a single interface.
Hybrid alarm control panel Ajax Hub Hybrid (4G or 2G)
A burglar alarm is used for timely detection of violations on the territory under protection. The purpose of the security system is to:- Guaranteed detection of intrusion into the protected area.
- Immediately notify the security service or the owner of the threat.
Ajax Hub Hybrid (4G or 2G) — hybrid security alarm control panel
The Ajax Hub Hybrid (4G or 2G) alarm control panel is the first Ajax control panel to support the new Fibra wired devices and Jeweler wireless devices. The device controls the operation of all Ajax sensors connected to the security system. It sends an alarm signal to the owner and the security console immediately after a detected threat. The Hub Hybrid (4G or 2G) alarm control panel supports photo-captured sensors and has eight independent lines with ring topology support. Provides communication range with Ajax detectors up to 2000 meters via the Jeweler radio protocol without obstacles. And Fibra wire technology allows you to create independent lines up to two km long. The operating frequencies of the control panel are 868.0-868.6 MHz. The device supports 2G, 3G and 4G/LTE Ethernet networks. Combining the two technologies allows you to build comprehensive territory protection, regardless of the size and ceilings and metal or concrete. Security is strengthened by informative messages and photo-verification of alarms, complete real-time system control from the Ajax mobile application, and customizable automation scenarios. Central security alarm Hub Hybrid (4G or 2G) is made in a laconic design of durable plastic. The appearance is universal and suitable for installation in any interior.Features of the control panel Hub Hybrid (4G or 2G)
Fibra technology Using Fibra wired technology, Hub Hybrid (4G) creates independent links up to 2 km long. Eight lanes in a single system running Hub Hybrid (4G or 2G) white minimize the possibility of a loss of connection and potential damage. Thanks to this principle of operation, even a complete break in one line leave the security system working by 87%. And with wireless sensors in the system, this percentage becomes higher. Jeweller technology Jeweller's two-way radio protocol allows the Hub Hybrid (4G or 2G) to communicate with the system's detectors at a distance of up to 2000 meters in the absence of obstacles. Jeweller allows remote control of the security system and transmits alarms in 0.15 seconds. The wireless radio protocol uses frames to encrypt communications, protect data from theft, synchronize device communication sessions, and authenticate to prevent forgery. An energy-efficient protocol allows wireless security sensors to operate on supplied batteries for up to 7 years. Up to 5 repeaters with a communication range of up to 1800 meters can be connected to the Hub Hybrid (4G or 2G) via radio or Ethernet cable. Photo verification of alarms in 9 seconds Hub Hybrid (4G or 2G) supports MotionCam Outdoor and MotionCam wireless motion sensors. Sensors take a series of pictures immediately when motion is detected and allow you to evaluate what is happening on the object in dynamics. The Wings radio protocol is used to quickly transfer a series of photos and verify the delivery of photo confirmations. Ajax Hub Hybrid (4G or 2G) is always online via cellular networks and cable connection Hub Hybrid (4G or 2G) can be connected to three Internet providers simultaneously — via Ethernet cable and 2G cellular networks. Automatic switching between communication channels takes a few seconds. The Hub Hybrid alarm control panel's backup battery can power a system of 30 wired instruments for 60 hours. And devices connected via radio do not need additional power and operate from their built-in batteries. Antisabotage With the help of the tampers on the device case, attempts to dismantle and open the subject are detected. The Ajax Cloud server polls the Hub Hybrid (4G or 2G) every 10 seconds and determines its operability. In case of disconnection of wired Internet and simultaneous jamming of mobile communication frequencies, the server can inform the security console about the isolation of the object in 1 minute. The devices in the system are authenticated using unique properties and tokens that the hub verifies on every communication session. If any of the parameters does not pass the test, the control panel ignores the device commands. The procedure excludes the possibility of controlling the system by a third-party device: key fob, keyboard or smart button. Jamming and communication loss detection in less than a minute Hub Hybrid (4G or 2G) analyzes the quality of communication with connected devices. If part of the packet is lost, the control panel changes frequencies to transmit information and informs the remote control about interference in the air. There is data protection by frequency hopping and encryption. All transmitted data is protected by block encryption with a floating key. In radio transmission, frequency hopping makes it challenging to intercept information and jam the signal. Hub Hybrid (4G or 2G) polls devices every 12 seconds. The administrator sets the polling frequency for wireless devices, and the hub automatically determines the minimum possible interval for wired devices. Thanks to this principle of operation of the control panel, it takes 36 seconds to detect the loss of a device from communication and notify the security console about the incident. Security Automation with Hub Hybrid (4G or 2G) The Hub Hybrid control panel allows you to create 32 automation scenarios and minimize the impact of the human factor on safety. The Hub can manage the protection of an object or group according to a given schedule. The user can activate the house machine when entering the room, de-energise the room, turn on emergency lighting in case of fire and shut off the water in case of a leak. Hub Hybrid gives you the ability to control electric locks, lights, roller shutters and garage doors — in case of a sensor alarm, change of security mode or by pressing a button. The Ajax Hub Hybrid (4G or 2G) signalling central works under OS Malevich, a real-time operating system developed by Ajax Systems. The system is protected from cyberattacks, invulnerable to viruses and highly reliable. The hardware configuration will keep the Hub Hybrid control panel updated and up-to-date for years.Installation and configuration of Ajax Hub Hybrid (4G or 2G)
The Ajax Hub Hybrid (4G or 2G) control panel is easy to set up and manage. To connect, configure and provide remote access to the system, you need the Ajax Security System mobile application. The work begins with scanning the QR code on the device. All settings of devices connected to the security system are performed in the mobile application. Ajax Hub Hybrid (4G or 2G) package bundle The Ajax Hub Hybrid (4G or 2G) alarm control panel kit includes:- Control panel;
- Ethernet cable;
- power cable;
- mounting kit;
- two SIM cards;
- instruction.