United States
Superior Hub Hybrid
Hybrid control panel supporting photo verification. Works with Fibra and Jeweller devices. Connectable via Ethernet and two SIM cards.
Product versions
Superior Hub Hybrid (2G)
Version with a GSM cellular module.
Superior Hub Hybrid (4G)
Version with an LTE cellular module.
Superior Hub Hybrid (4G) (without casing)
Version with an LTE cellular module. Shipped as a board designed for installation into a compatible Ajax Case.
Explore version's differences
Superior Hub Hybrid (2G)
Shipped with a standard casing
2G support
Built-in antennas for radio and cellular communication
Built-in tamper button
Built-in LED indicators
Compliance with Grade 3 (EN 50131), PD 6662:2017, INCERT, NIST, and NFA2P
Superior Hub Hybrid (4G)
Shipped with a standard casing
2G, 3G, and 4G/LTE support
Built-in antennas for radio and cellular communication with support for ExternalAntenna connection to overcome signal interference
Built-in tamper button with support for external tamper board connection
Built-in LED indicators
Compliance with Grade 3 (EN 50131), PD 6662:2017, INCERT, NIST, SSF, and NFA2P
Superior Hub Hybrid (4G) (without casing)
Shipped as a board designed for installation into a compatible Ajax Case
2G, 3G, and 4G/LTE support
Built-in antennas for radio and cellular communication with support for ExternalAntenna connection to overcome signal interference
Built-in tamper button with support for external tamper board connection
Comes with an external LED board
Compliance with Grade 3 (EN 50131), PD 6662:2017, and NIST
The synergy of wired and wireless technologies
Superior Hub Hybrid is the first-generation hybrid control panel, supporting both Superior and Baseline devices. It combines wired and wireless technologies to provide comprehensive protection for small and medium-sized facilities. With informative notifications, instant photo verification, real-time control via apps, and automation scenarios, it delivers pure performance that elevates security to a new level.
Key features
Built-in connectivity
Ethernet
2 SIM cards
Cellular and radio modules
Power supply unit
Up to
100 devices
wired or wireless
Fibra line topologies
Beam
Ring
Tree1
8 lines
to connect wired Superior devices
Wired and wireless communication range2
up to 6,550 ft
Up to 100 devices on a single line
for cost-effective cabling
Visual alarm verification support
Up to 60 hours of autonomous operation
on a 12 V⎓, 7 Ah backup battery
In an Ajax system, you can combine devices of all product categories: Intrusion protection, Video surveillance, Fire and life safety, or Comfort and automation. Create the system to suit your needs and manage it in a single interface.
Superior products are available exclusively to accredited Ajax Systems partners for sales, installation, and maintenance, creating a protected, high-value revenue channel.
Ready to withstand in any setting
Warehouse
Manufacturing
Construction
School
Office
Private residence
Discover future-proof hardware
Superior Hub Hybrid comes either in its original casing or as a board for installation into Ajax Case in combination with other devices. In the original casing, the hub's current state is always visible via LED indication. If purchased without a casing, an external LED can be connected to the hub's board and mounted outside Ajax Case. This flexibility enables installers to efficiently combine the hub with other devices and arrange them neatly within a single enclosure.
Superior Hub Hybrid in an original casing
Superior Hub Hybrid without a casing
All communicators built in
Superior Hub Hybrid comes fully equipped with all necessary communicators — no additional modules are needed. Built-in radio modules provide seamless connectivity between the hub and system devices. Alarms and events are sent to the monitoring station via Ethernet or cellular communication.
Communication between the hub and system devices
WIRED
Fibra communication technology allows installers to wire lines2 up to 6,550 ft long. A single Superior Hub Hybrid can run up to 8 lines. Ajax modules that split, protect, and power the line can extend the connection distance by dozens of times.
Fibra lines are multifunctional and allow for connecting different types of devices at once. All alarms, events, and visual verification data are delivered over the same line without interference. Fibra also features robust encryption and device authentication to prevent sabotage, spoofing, and data theft.
WIRELESS
Superior Jeweller delivers Grade 3 level reliability with strong encryption and frequency hopping. It provides a radio communication range of up to 6,550 ft in open space. The protocol transmits alarms, events, and readings to Ajax apps in just 0.15 seconds.
The protocol uses polling to display current device states, enabling real-time remote system control. Automatic power adjustment makes it energy efficient by avoiding the constant use of maximum transmitter power. This ensures long-lasting operation of wireless devices on pre-installed batteries.
WIRELESS
TurboWings is a wireless technology designed for delivering photo verification data over distances of up to 5,600 ft in open space. It also functions as a fallback communication channel that transmits large data packets if the main connection is lost. Once it is restored, TurboWings automatically sends data backups from cameras and detectors to the hub.
WIRELESS
VoRF4 is a proprietary audio communication protocol that ensures seamless and secure data exchange between the hub and devices (e.g., voice modules). It enables reliable voice communication between the secured site and the monitoring station. Based on time division duplex technology, the protocol provides simultaneous two-way communication over distances of up to 5,600 ft without requiring on-site activation.
Communication with Ajax server and apps
The hub can be connected to three internet providers simultaneously: one via Ethernet and two via cellular networks. Ethernet serves as the primary channel, while two SIM cards act as backups. If the primary connection is lost, the hub automatically switches to the SIM with the strongest signal — all within seconds.
Ethernet
2 × SIM card
The hub also supports Jeweller and Wings proprietary protocols.
The hub is available in two versions, each with its own cellular module: Superior Hub Hybrid (2G), which supports only 2G, and Superior Hub Hybrid (4G), which supports 2G, 3G, and 4G/LTE networks.
Add value and grow revenue with Ajax Services
Ajax SIM: stable connection with no effort
Ajax SIM provides instant and reliable cellular communication right out of the box. No complicated setup, no tricky activation — the SIM card does almost everything on its own. Unlimited traffic and reliable connection are available from the very first minute of operation.
Ajax Ultra DP: dual-path reliability with ready-to-use presets
Ajax Ultra DP offers a simple way to configure compliant dual-path alarm transmission (DP2, DP3, or DP4). It complements Ajax SIM to deliver reliable and uninterrupted system operation from the very start. All is up and running within minutes thanks to quick and intuitive in-app setup.
Stable performance even in a blackout
Superior Hub Hybrid features a built-in 110–240 V~ power supply that connects to the mains. Wired Superior devices are highly energy-efficient, consuming significantly less energy than comparable products from other manufacturers. This allows the entire system to operate without additional modules.
The hub can power 30 wired Superior devices for up to 60 hours while running on a 12 V⎓, 7 Ah backup battery. And when Battery Power Saver is enabled, the system can operate for 200 hours straight. Meanwhile, wireless Superior devices require no external power supply, as they are battery-operated.
More freedom in project design
Superior Hub Hybrid supports both Superior Jeweller and Fibra communication protocols, allowing for any combination of wired and wireless devices within a single system. Installers can create the most efficient setups using three wired topologies alongside wireless connectivity. This hybrid flexibility simplifies installation, reduces costs, and ensures reliable performance across sites of any size or complexity.
Wireless connection
Ajax wireless technologies provide up to 6,550 ft of communication range in open space. Ajax range extenders can effectively double the wireless coverage and deliver a stable connection across large or complex facilities.
Beam topology
Beam (radial wiring) uses one Fibra line and provides up to 6,550 ft of wired communication1 without line extenders. A single hub can support up to eight beams or a combination of beams and other topologies.
Ring topology
Ring uses two Fibra lines to form a hub–device–hub loop. If a line is broken, all devices remain operational — the system automatically splits into two beams. Ring offers up to 1,640 ft of wired communication and can also be combined with other topologies on the same hub.
Tree topology
Tree connection helps create more complex system layouts by branching the line with Fibra accessories. Superior LineSplit Fibra divides one line into four branches and extends each by 6,550 ft. Superior LineSupply Fibra provides additional power and extends the line as well.
Use the Fibra power supply calculator to check the system project and estimate the power consumption of wired devices.
Reliable cellular communication through any barrier
When the hub is installed in a basement or metal-enclosed space, ExternalAntenna helps overcome cellular signal interference. The 9-foot cable allows for optimal antenna placement for the strongest possible signal. If the cable is cut or damaged, both the security company and users receive an instant alert.
Cellular communication boost
External antenna breakage detection
Cable length of 9 ft
ExternalAntenna
ExternalAntenna helps to get a more reliable and stable connection when the hub is installed in challenging environments. It enhances the signal strength of cellular communication.
Sabotage resistance
More Ajax superpowers
Visual verification of alarms
The hub supports photo and video alarm verification via Ajax MotionCam detectors and security cameras. Integrated in one powerful system, this device combination does the trick. It helps quickly assess the situation, saving users from concerns and monitoring companies from unnecessary patrol dispatches.
Automation for greater safety
Superior Hub Hybrid supports up to 32 automation scenarios, allowing flexible configuration to meet the specific safety requirements of each site. The hub can arm or disarm the system by schedule, and the system can automatically react to events — for example, activate a smoke machine when someone enters the premises, shut off water in case of a leak, or start ventilation if the CO₂ level rises. Lights, electric locks, roller shutters, and garage doors can be controlled by schedule, arming/disarming, button press, or detector alarm.
Operating system with immunity to lags and viruses
The hub runs on a real-time proprietary operating system OS Malevich. It's immune to viruses, resistant to cyberattacks, and extremely reliable. Loading and executing actions takes less than a second from tapping on a smartphone. Each automation scenario is executed within the same rapid timeframe.
The operating system can be automatically updated via the internet. The hub also transmits updates5 to other connected devices. Each update enhances the overall system performance and adds new features, so Ajax devices evolve and remain relevant for years.
Breaking old ways with powerful apps
For PROs
Ajax PRO Desktop
For installers and monitoring companies
Maintain Ajax systems, monitor alarms, and confirm them using a visual verification feature
For users
Ajax Desktop
For facility managers
Manage security, monitor each device's state, and view live streams from multiple system cameras
PRO is king
The myth of wired systems being difficult to install is finally busted. Ajax has turned what used to be an expensive, time-consuming, and dusty process into a fast and flexible experience for PROs. A complete set of Ajax tools is meant to make every stage easy and convenient — from project design to client support and system maintenance.
The Superior Hub Hybrid board can be installed in minutes. Intuitive Ajax apps guide installers through setup and help instantly integrate the device into the system. Once added, the device can be configured, tested, and maintained remotely at any time. No programming required — everything is ready to work out of the box.
Fibra power supply calculator
This online tool provides security professionals with detailed data on device power consumption, enabling quick and accurate pre-installation assessment of a wired system project. The tool helps design the project in real time, highlights potential issues, and offers solutions. Upon completion, results can be downloaded as a PDF file.
The hub is available for order either in its original casing or as a board installed into Ajax Case. The installation kit includes all necessary fasteners, allowing installers to mount the device on a wall effortlessly. The hub board is removable, which makes wiring quick and easy.
Removable terminal board
All the necessary fasteners included in the installation kit
Thought-out cable management
The hub can be added to the system by scanning its QR code or entering the ID manually. Once added, the device is assigned a default name and settings optimized for common use cases.
Adding via QR code
Optimal default settings for most installations
Intuitive Ajax apps enable remote device setup and testing from anywhere with an internet connection, using a smartphone or computer. Installers can adjust settings and provide service promptly without visiting the site.
Remote or on-site configuration and testing
Apps for iOS, Android, macOS, and Windows
Accounts for companies and installers
Ajax systems transmit events and alarms to the Ajax PRO Desktop app or any third-party monitoring software. Both users and security companies receive notifications in less than a second. Each alert includes detailed information: the device name, event time, and exact location of the triggered device. Photo or video alarm verification is also available, allowing CMS operators to see exactly what happened.
Full addressability of connected devices
Instant fault and maintenance notifications
Alarm monitoring via Ajax PRO Desktop or third-party software
Power consumption stress test
Superior Hub Hybrid features a unique testing mechanism to check the power supply of all wired devices in the system. The test is launched in the Ajax PRO app and simulates the maximum possible power consumption to check the system’s response. If the system passes the test, it will operate smoothly without any problems.
Pairing 100 devices in 10 minutes
The hub automatically scans Fibra lines and shows all physically connected devices. Set names, arrange security groups, and add devices to virtual rooms; the system is now ready to protect the site.
Use the Ajax apps to scan the QR code on the device enclosure to add it to the system. After that, assign a name, choose a virtual room, and add the device to the security group.
The Tree topology is built using additional Fibra accessories: Superior LineSplit Fibra and Superior LineSupply (75 W) Fibra.
For wired communication, the value applies when a U/UTP cat.5 4×2×0.51 mm (24 AWG) cable is used. For wireless communication, the value applies in open space.
Superior Hub Hybrid (2G) does not support the ExternalAntenna connection.
Only for Superior Hub Hybrid (4G).
Available only for devices that support an automatic firmware update.
Technical information
Superior Hub Hybrid (2G)
Superior Hub Hybrid (4G)
Superior Hub Hybrid (4G) (without casing)
Ajax product categories
In an Ajax system, you can combine devices of all product categories: Intrusion protection, Video surveillance, Fire and life safety, or Comfort and automation. Create the system to suit your needs and manage it in a single interface.
Hybrid alarm control panel Ajax Superior Hub Hybrid (4G or 2G)
A burglar alarm is used for timely detection of violations on the territory under protection. The purpose of the security system is to:- Guaranteed detection of intrusion into the protected area.
- Immediately notify the security service or the owner of the threat.
Ajax Superior Hub Hybrid (4G or 2G) — hybrid security alarm control panel
The Ajax Superior Hub Hybrid (4G or 2G) alarm control panel is the first Ajax control panel to support the new Fibra wired devices and Jeweler wireless devices. The device controls the operation of all Ajax sensors connected to the security system. It sends an alarm signal to the owner and the security console immediately after a detected threat. The Superior Hub Hybrid (4G or 2G) alarm control panel supports photo-captured sensors and has eight independent lines with ring topology support. Provides communication range with Ajax detectors up to 2000 meters via the Jeweler radio protocol without obstacles. And Fibra wire technology allows you to create independent lines up to two km long. The operating frequencies of the control panel are 868.0-868.6 MHz. The device supports 2G, 3G and 4G/LTE Ethernet networks. Combining the two technologies allows you to build comprehensive territory protection, regardless of the size and ceilings and metal or concrete. Security is strengthened by informative messages and photo-verification of alarms, complete real-time system control from the Ajax mobile application, and customizable automation scenarios. Central security alarm Superior Hub Hybrid (4G or 2G) is made in a laconic design of durable plastic. The appearance is universal and suitable for installation in any interior.Features of the control panel Superior Hub Hybrid (4G or 2G)
Fibra technology Using Fibra wired technology, Superior Hub Hybrid (4G) creates independent links up to 2 km long. Eight lanes in a single system running Superior Hub Hybrid (4G or 2G) white minimize the possibility of a loss of connection and potential damage. Thanks to this principle of operation, even a complete break in one line leave the security system working by 87%. And with wireless sensors in the system, this percentage becomes higher. Jeweller technology Jeweller's two-way radio protocol allows the Superior Hub Hybrid (4G or 2G) to communicate with the system's detectors at a distance of up to 2000 meters in the absence of obstacles. Jeweller allows remote control of the security system and transmits alarms in 0.15 seconds. The wireless radio protocol uses frames to encrypt communications, protect data from theft, synchronize device communication sessions, and authenticate to prevent forgery. An energy-efficient protocol allows wireless security sensors to operate on supplied batteries for up to 7 years. Up to 5 repeaters with a communication range of up to 1800 meters can be connected to the Superior Hub Hybrid (4G or 2G) via radio or Ethernet cable. Photo verification of alarms in 9 seconds Superior Hub Hybrid (4G or 2G) supports MotionCam Outdoor and MotionCam wireless motion sensors. Sensors take a series of pictures immediately when motion is detected and allow you to evaluate what is happening on the object in dynamics. The Wings radio protocol is used to quickly transfer a series of photos and verify the delivery of photo confirmations. Ajax Superior Hub Hybrid (4G or 2G) is always online via cellular networks and cable connection Superior Hub Hybrid (4G or 2G) can be connected to three Internet providers simultaneously — via Ethernet cable and 2G cellular networks. Automatic switching between communication channels takes a few seconds. The Superior Hub Hybrid alarm control panel's backup battery can power a system of 30 wired instruments for 60 hours. And devices connected via radio do not need additional power and operate from their built-in batteries. Antisabotage With the help of the tampers on the device case, attempts to dismantle and open the subject are detected. The Ajax Cloud server polls the Superior Hub Hybrid (4G or 2G) every 10 seconds and determines its operability. In case of disconnection of wired Internet and simultaneous jamming of mobile communication frequencies, the server can inform the security console about the isolation of the object in 1 minute. The devices in the system are authenticated using unique properties and tokens that the hub verifies on every communication session. If any of the parameters does not pass the test, the control panel ignores the device commands. The procedure excludes the possibility of controlling the system by a third-party device: key fob, keyboard or smart button. Jamming and communication loss detection in less than a minute Superior Hub Hybrid (4G or 2G) analyzes the quality of communication with connected devices. If part of the packet is lost, the control panel changes frequencies to transmit information and informs the remote control about interference in the air. There is data protection by frequency hopping and encryption. All transmitted data is protected by block encryption with a floating key. In radio transmission, frequency hopping makes it challenging to intercept information and jam the signal. Superior Hub Hybrid (4G or 2G) polls devices every 12 seconds. The administrator sets the polling frequency for wireless devices, and the hub automatically determines the minimum possible interval for wired devices. Thanks to this principle of operation of the control panel, it takes 36 seconds to detect the loss of a device from communication and notify the security console about the incident. Security Automation with Superior Hub Hybrid (4G or 2G) The Superior Hub Hybrid control panel allows you to create 32 automation scenarios and minimize the impact of the human factor on safety. The Hub can manage the protection of an object or group according to a given schedule. The user can activate the house machine when entering the room, de-energise the room, turn on emergency lighting in case of fire and shut off the water in case of a leak. Superior Hub Hybrid gives you the ability to control electric locks, lights, roller shutters and garage doors — in case of a sensor alarm, change of security mode or by pressing a button. The Ajax Superior Hub Hybrid (4G or 2G) signalling central works under OS Malevich, a real-time operating system developed by Ajax Systems. The system is protected from cyberattacks, invulnerable to viruses and highly reliable. The hardware configuration will keep the Superior Hub Hybrid control panel updated and up-to-date for years.Installation and configuration of Ajax Superior Hub Hybrid (4G or 2G)
The Ajax Superior Hub Hybrid (4G or 2G) control panel is easy to set up and manage. To connect, configure and provide remote access to the system, you need the Ajax Security System mobile application. The work begins with scanning the QR code on the device. All settings of devices connected to the security system are performed in the mobile application. Ajax Superior Hub Hybrid (4G or 2G) package bundle The Ajax Superior Hub Hybrid (4G or 2G) alarm control panel kit includes:- Control panel;
- Ethernet cable;
- power cable;
- mounting kit;
- two SIM cards;
- instruction.