United States
Superior MotionCam AM (PhOD) Jeweller
Wireless PIR motion detector with an anti-masking system and extended photo verification possibilities. Supports HD resolution.
FAQ
What does the crossed-out eye icon mean in the notifications with photo verification
When the data buffer of the detector or hub is full, alarms come without photos and notifications are displayed with a crossed-out eye icon in the app.
Permanent triggering in combination with radio interference or loss of connection between the hub and Ajax Cloud may be the reason for the full data buffer.
Why didn’t I receive photos from the detector with photo verification
By default, only the first 10 alarms come with photos. This can be changed in the detector settings in the Alarms with photo verification section.
Why a detector with photo verification cannot be connected to a ReX radio signal range extender
Detectors with photo verification have two radio modules and operate via two protocols: Jeweller and Wings. Jeweller is used for transmitting alarms and events, while Wings is used for transmitting photos.
ReX has only one radio module and supports only the Jeweller protocol.
Detectors with photo verifications can be connected to a ReX 2 radio signal range extender that supports both protocols.
