Language:

Partner Portal

How the Authorization confirmation with a passcode feature works

Updated

How the Authorization confirmation with a passcode feature works

Authorization confirmation with a passcode is a feature that provides the ability to set up two-factor authentication for users when they control the system’s security modes. This definition means that users must first use an access device (Pass, Tag, or smartphone) and then enter a passcode to confirm their authorization to the system.

System requirements

The Authorization confirmation with a passcode feature is available for Ajax keypads that support authentication via Pass, Tag, and/or smartphone (via Bluetooth) and correspond to the following system requirements:

Keypad model

Keypad firmware

OS Malevich version

Ajax apps versions

KeyPad Plus Jeweller

all firmware versions

2.20 and later

Superior KeyPad Plus Jeweller

KeyPad TouchScreen Jeweller

XX.XX.10.X and later

2.22 and later

Superior KeyPad TouchScreen Fibra

TBA

TBA

TBA

How to find out the device firmware version

How OS Malevich updates

Operating principle

The Authorization confirmation with a passcode feature is designed to increase the security level of the facilities protected by Ajax devices.

When the feature is enabled, users are permitted to arm or disarm the system only when they have been successfully authorized with two forms of identification, i.e., by using Pass, Tag, or smartphone and entering the appropriate passcode.

Once the user applies an access control device to the keypad, the system starts the Time for confirmation countdown. During this time, the user must enter the passcode on the keypad to which the access device was applied. The default time is 30 seconds, but you can adjust it from 10 to 30 seconds with a 5-second increment. This setting complies with the requirements for EN 50131 Grade 3 installations.

Also, KeyPad Plus Jeweller and Superior KeyPad Plus Jeweller have LED indication during the Time for confirmation countdown. After the user applies an access control device, the keypad indicator of the current system mode (Armed Armed-M, Disarmed Disarmed-M, or Night Mode NightMode-M) starts blinking until the passcode is entered.

Depending on whether the access control device is assigned to the user, the user must enter the corresponding passcode. For instance:

  • If Pass or Tag is assigned to User A, User A must put their Pass or Tag to the keypad reader, enter the user ID, and then enter their personal user code. Entering the keypad code, the guest access code, or the User B code would not authorize User A to access the system.

  • If Pass or Tag is not assigned to any user (an access device for guest), the guest must enter the keypad code or guest access code. Entering the personal code of any user would not authorize the guest to access the system.

The tables below show the complete list of “access control device — passcode” combinations for the Authorization confirmation with a passcode feature.

Pass and Tag

Pass or Tag assignment

Passcode

Result

Guest (unassigned)

Keypad code

Access authorized

Keypad duress code

Access authorized

User code

Access denied

User duress code

Access denied

Access code

Access authorized

Access duress code

Access authorized

User A

Keypad code

Access denied

Keypad duress code

Access denied

User A code

Access authorized

User A duress code

Access authorized

User B code

Access denied

User B duress code

Access denied

Access code

Access denied

Access duress code

Access denied

Bluetooth

Bluetooth assignment

Passcode

Result

User A

Keypad code

Access denied

Keypad duress code

Access denied

User A code

Access authorized

User A duress code

Access authorized

User B code

Access denied

User B duress code

Access denied

Access code

Access denied

Access duress code

Access denied

Setting up the feature

To enable and configure the Authorization confirmation with a passcode feature, in the Ajax app:

  1. Select the required space.

  2. Go to the Devices HubFilled-M tab.

  3. Select the required keypad and go to its settings Settings-M.

  4. Ensure the Pass/tag reading option is enabled.

  5. Enable the Authorization confirmation with a passcode setting.

  6. If necessary, change Time for confirmation¹. The default time is 30 seconds, but you can adjust it in the range from 10 to 30 seconds.

  7. Tap Back to apply the changes.

¹ The Time for confirmation option is available on KeyPad Plus Jeweller and Superior KeyPad Plus Jeweller operating with hubs with OS Malevich 2.21 or later.

To enable and configure the Authorization confirmation with a passcode feature, in the Ajax app:

  1. Select the required space.

  2. Go to the Devices HubFilled-M tab.

  3. Select the required keypad and go to its settings Settings-M.

  4. Ensure the Pass/tag reading or Bluetooth option is enabled.

  5. Go to the Security management menu.

  6. Enable the Authorization confirmation with a passcode setting.

  7. If necessary, change Time for confirmation. The default time is 30 seconds, but you can adjust it in the range from 10 to 30 seconds.

  8. Tap Back to apply the changes.