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Tech specs

Hub Plus Jeweller

Wireless control panel. Connectable via Wi-Fi, Ethernet, and two SIM cards (2G/3G)

Hub Plus Jeweller

Hub Plus Jeweller end-of-life statement

As of March 1st, 2024, the production of Hub Plus Jeweller has been discontinued.

All Hub Plus Jeweller devices in use will continue to receive OS Malevich updates during their product lifecycle, while there are no plans to restrict its support for any new device that may be released in the future.

Ajax Systems remains dedicated to providing support and maintenance services for Hub Plus Jeweller in accordance with our standard warranty conditions, RMA, and support policies.

All the technical documentation and manuals will remain available on our website, while our support team will continue to assist you with any questions or issues you may encounter during the product lifecycle.

Devices compatibility

Capacity

Ajax devices

up to 150

Specifically, up to 10 sirens or keypads with a built-in siren and 5 range extenders.

Ajax NVRs

up to 14

Ajax cameras

up to 224 via Ajax NVRs and up to 200 standalone

Third-party IP cameras

up to 10 when using RTSP via SDK

up to 224 when using ONVIF via Ajax NVRs

Users

up to 99

  • Any number of admin users within the hub limit.
  • PRO accounts for installers.
  • PRO accounts for installation and monitoring companies.
  • Access management for users.

Automation scenarios

up to 64

  • By alarm.
  • By schedule.
  • By arming/disarming.
  • By temperature, humidity, CO2 concentration.
  • By pressing Button.

Security groups

up to 25

Rooms

up to 50

Event log

up to 1,000 events

Events are saved on the non-volatile onboard flash memory.

Communication

Jeweller communication technology

Proprietary wireless communication technology to transmit commands, alarms, and events.

Key features:

  • Two-way communication.
  • Advanced anti-sabotage.
  • Block encryption featuring a dynamic key.
  • Instant notifications.
  • Remote control and configuration in Ajax apps.

Frequency bands

  • 866.0–866.5 MHz
  • 868.0–868.6 MHz
  • 868.7–869.2 MHz

Depends on the sales region.

Maximum effective radiated power (ERP)

up to 20 mW

Automatic power control to reduce power consumption and radio interference.

Radio signal modulation

GFSK

Radio communication range

up to 6,500 ft

Between a hub and connected devices (in an open space). Maximum range depends on the connected device.

Polling interval

from 12 to 300 s

Adjusted by a PRO or user with admin rights in Ajax apps.

Encrypted communication

All stored and transmitted data are protected by block encryption featuring a dynamic key.

Frequency hopping

To prevent radio interference and jamming.

Recommendations

The device operating voltage is 110–240 V~.

The hub is designed for indoor use only.

Communication channels

Ethernet

1 × 8P8C socket

Up to 100 Mbps

Cellular

2 × micro SIM slot

Cellular bands

2G

GSM900/DCS1800 (B3/B8)

3G

WCDMA 900/2100 (B8/B1)

Wi-Fi

802.11 b/g/n module

Up to 600 Mbps

Automatic switching between communication channels

Instant switching between Ethernet, Wi-Fi, and SIM.
Instant switching between 3G and 2G networks of one SIM.
Switching between SIMs takes up to 4 minutes.

Communication channels prioritization

  1. Ethernet
  2. Wi-Fi
  3. Cellular connection

Communication channels work in parallel to increase the system’s reliability.
Most of the data is transmitted via Ethernet.

Alarm transmission system categories

SP2, SP5, DP3

Control panel operation method

Pass-through

Signaling security

S2

Substitution security

Information security

I2

Notifications

Notification types

  • Push notifications
  • SMS
  • Calls

Event types

  • Alarms
  • Malfunctions
  • Security state change
  • System events
  • Non-security alerts
  • Automation devices

Notification types are configured individually for each user.
Notifications can be customized for A–D schemes according to EN 50131 requirements.

Notifications

Monitoring

Supported protocols

  • SIA DC-09 (SIA-DCS)
  • SurGard (Contact ID)
  • ​​ADEMCO 685
  • Other proprietary protocols

Event types

  • System alarms and events
  • Panic button coordinates

Power supply

Main power supply type

type A

Device operating AC voltage range

110–240 V~, 50/60 Hz

Up to 10 W of mains power consumption.

Backup power supply

built-in Li-ion rechargeable battery: 3.7 V⎓, 2 Аh

The hub has a 2-pin battery. To replace the hub battery, use the same one.

Autonomous operation

up to 16 hours

When Ethernet and Wi-Fi are disabled. The Battery Saver feature extends the battery life of the backup rechargeable battery up to 60 hours.

Alternative power supply

12 V⎓

Connected via a 12V PSU for Hub/Hub Plus/ReX alternative power supply unit, which is sold separately.

Sabotage protection

Tamper alarm

Notifications on attempts to detach the device from the surface or remove it from the mounting panel.

Protection against spoofing

device authentication

Frequency hopping

The hub sends notifications about jamming or losing connection with the devices to all users and the security company.

Enclosure

Dimensions

6.42″ × 6.42″ × 1.42″

Weight

12.35 oz

Operating temperature range

from 14 °F to 104 °F

Operating humidity

up to 75%

Protection class

IP20

front
side

Colors

Black

black

White

White

Complete set

Hub Plus Jeweller

SmartBracket mounting panel

Power supply cable

Ethernet cable

Installation kit

SIM card (depends on the sales region)

Quick start guide

Certification and compliance with standards

Hub Plus Jeweller

Hub Plus Jeweller

Compliance with the security alarm standards

Certificate issued by TREZOR TEST s.r.o.

EN 50131-3:2009

EN 50136-2:2013

EN 50131-10:2014

EN 50136-1:2012

EN 50131-6:2017

EN 50131-5-3:2017

EN 50131-1:2006 / A1:2009 / A2:2017

PD 6662:2017*

Security Grade (SG)

Certificate issued by TREZOR TEST s.r.o.

2

Radio Equipment Directive (RED)

Certificate issued by MiCOM Labs

EN 300 328 V2.2.2

EN 301 511 V12.5.1

EN 301 908-1 V11.1.1

EN 301 908-2 V11.1.2

EN 300 220-1 V3.1.1

EN 300 220-2 V3.2.1

Restriction of Hazardous Substances (RoHS)

Shenzhen NTEK Testing Technology Co.

EN IEC 63000:2018

Electromagnetic Compatibility Directive (EMC)

Certificate issued by MiCOM Labs

EN 301 489-1 V2.2.3

EN 301 489-3 V2.1.1

EN 301 489-17 V3.2.4

EN 55032:2015+A11:2020

EN 55035:2017+A11:2020

EN 61000-3-2:2014

EN 61000-3-3:2013

Low Voltage Directive (LVD)

Certificate issued by MiCOM Labs

EN 62311:2008

EN 62368-1:2014+A11:2017

Environmental class according to EN 50131

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NIST

FIPS 197

PSTI UK

Schedule 1

Additional information

Compliance with standards

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Warranty

24 months

Learn more

User manual

Learn more