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Hub BP Jeweller

Hub BP Jeweller

Wireless battery-powered control panel. Supports photo verification. Connectable via two SIM cards (2G/3G/LTE).

FAQ

How to find out the device ID

The identifier (ID) is the serial number of the device. It can be found under the QR code on the device’s enclosure, board, and packaging.

ID at the bottom of the box

ID at the bottom of the box

ID under the lid

ID under the lid

The ID can also be found in the device states in Ajax apps:

  1. Open an Ajax app and log in to your account.
  2. Select the required space.
  3. Go to the Devices HubFilled-M tab.
  4. Select the required device from the list. Device ID information is located at the bottom of the states menu.
Device ID information is located at the bottom of the states menu.

Why the detector has no connection with the hub at a distance of 100 meters (through walls) if the manual states 2,000 meters

The maximum distance between the hub and the device can reach 2,000 meters in an open space.

Walls, ceilings, and other structures that interfere with the radio signal to get through can significantly reduce the range. In this case, maximum distance mainly depends on the structures’ material, thickness, and arrangement.

How much Internet speed does the hub need to operate?

The hub can operate with a 2G network connection, sending all alarms, events and Photo in Case of Alarm (depends on the hub model) to the users and the security company’s Central Monitoring Station.

The minimum connection speed required for the hub operation is 0.5 kbps.