United States
Hub BP Jeweller
Wireless battery-powered control panel. Supports photo verification. Connectable via two SIM cards (2G/3G/LTE).
FAQ
How to find out the device ID
The identifier (ID) is the serial number of the device. It is located under the QR code on the body, board, and packaging of the device.
ID at the bottom of the box
ID under the lid
The ID can also be found in the device states in the Ajax app.
Sign in to the Ajax app.
Select the required hub from the list if you have several of them or if you are using a PRO app.
Go to the Devices
menu.
Select a device from the list. Device ID information is located at the bottom of the status screen.
Why the detector has no connection with the hub at a distance of 100 meters (through walls) if the manual states 2,000 meters
The maximum distance between the hub and the device can reach 2,000 meters in an open space.
Walls, ceilings, and other structures that interfere with the radio signal to get through can significantly reduce the range. In this case, maximum distance mainly depends on the structures’ material, thickness, and arrangement.
You can expand the coverage area of Ajax security systems with the help of radio signal range extenders
How much Internet speed does the hub need to operate?
The hub can operate with a 2G network connection, sending all alarms, events and Photo in Case of Alarm (depends on the hub model) to the users and the security company’s Central Monitoring Station.
The minimum connection speed required for the hub operation is 0.5 kbps.
