United States
In most cases, new firmware versions for detectors, sirens, control devices, and automation devices are released due to changes in production processes. However, some updates add new features to comply with regional standards or enhance the Ajax system's capabilities.
This article explains:
- which functions depend on the device firmware version;
- how to find the device firmware version in Ajax apps;
- how to find the device ID;
- how to update the device firmware.
What is firmware
Firmware, or embedded software, is software and hardware settings stored in the device's non-volatile memory. Essentially, it is a program that determines how a device works.
What functions depend on the device firmware version
Function | Device | Firmware version |
|---|---|---|
Disabling LED indication in case of an alarm | 5.55.0.0 and later | |
5.55.0.0 and later | ||
5.55.0.0 and later | ||
5.55.0.0 and later | ||
5.55.0.0 and later | ||
5.55.0.0 and later | ||
5.55.0.0 and later | ||
5.55.0.0 and later | ||
6.53.1.1 and later | ||
Connection of the roller shutter motion detector | 5.53.1.0 and later | |
Pulse mode operation | 5.54.1.0 and later | |
5.54.1.0 and later | ||
Setting the display brightness and selecting the contact state: NC/NO | 5.54.1.0 and later | |
Interconnected alarms of fire detectors | 3.42.0 and later | |
3.42.0 and later | ||
Accidental pressing filter To enable, press the button for more than 0.15 seconds | 3.18 and later | |
Accidental press protection | 5.54.1.0 and later | |
Attenuation Test | 3.51.0 and later | |
3.51.0 and later | ||
3.51.0 and later | ||
3.51.0 and later | ||
3.51.0 and later | ||
3.51.0 and later | ||
3.50.0 and later | ||
4.51.0 and later | ||
3.51.0 and later | ||
3.52.0 and later | ||
One-time deactivation Permanent deactivation | 3.71.0 and later | |
After-alarm indication | 3.72.0 and later | |
| HomeSiren Jeweller | 5.55.1.0 and later | |
| StreetSiren Jeweller | 3.73.1.0 and later | |
Muting the siren signal in case of alarm | 5.55.1.0 and later | |
3.71.0 and later | ||
| StreetSiren DoubleDeck Jeweller | 3.71.0 and later | |
Constantly LED indication regardless of the security mode | 5.55.1.0 and later | |
3.71.0 and later | ||
| StreetSiren DoubleDeck Jeweller | 3.71.0 and later | |
Indication of two-stage arming, as well as restoration after alarm according to PD 6662:2017 | From 4.52 to 4.99.0 | |
Keypad awakening during the activation of delay when entering | 5.60.6.3 and later | |
5.60.7.0 and later | ||
Indication of delays when entering/leaving | HomeSiren Jeweller | 3.51.0 and later |
| StreetSiren Jeweller | 3.51.0 and later | |
Chime on opening | HomeSiren Jeweller | 5.55.1.0 and later |
| StreetSiren Jeweller | 3.73.1.0 and later | |
| StreetSiren DoubleDeck Jeweller | 3.73.1.0 and later | |
Audio annunciations according to ANSI/SIA CP-01-2019 | from 5.60.4.00 to 6.0.0.0 and | |
from 5.60.4.00 to 6.0.0.0 and 6.56.3.37 or later | ||
from 5.60.5.00 to 6.0.0.0 and | ||
from 5.60.5.00 to 6.0.0.0 and | ||
from 5.60.5.00 to 6.0.0.0 and 6.56.1.57 or later | ||
Features to disarm by a single-step procedure according to ANSI/SIA CP-01-2019 | 5.60.7.0 or later | |
6.60.0.2 and later | ||
Alarm duration up to 15 minutes | Alarm duration of more than 3 minutes is available only for HomeSiren Jeweller with firmware version NA 5.60.4.14 or later | |
Alarm duration of more than 3 minutes is available only for StreetSiren Jeweller with firmware version NA 5.60.4.14 or later and with Quiet or Loud alarm volume | ||
Alarm duration of more than 3 minutes is available only for StreetSiren DoubleDeck with firmware version NA 5.60.4.14 or later and with Quiet or Loud alarm volume | ||
Notification of risk of fast battery discharge because of incorrect device installation | 6.59.4.15 and later (except 7.58.5.12) | |
7.58.5.14 and later | ||
HDR image | 15.59.35.14 and later | |
New automation control feature: scenario that allows not only switching automation devices from keypad screen but also check their actual state (turned on, off, offline). Additional fire alarm states: the keypad will inform about additional alarm types like alarms due to critical carbon monoxide levels or triggered by manual call points. Improved system status indications: LED indication to visually inform about ongoing Entry and Exit delays, and distinct LED signals to indicate whether system is armed or disarmed. | xx.xx.10.хх and later | |
Acknowledgment of the latest events: a feature that allows users to view and acknowledge up to 100 recent system events directly on the keypad screen. Events are grouped and sorted by the date of their occurrence. | 11.60.20.8, 12.60.20.4 or later | |
5.61.21.7, 6.61.21.7 and later |
The operating temperature range of MotionCam Jeweller also depends on the date of manufacture:
- from 0°C to +40°C — for devices manufactured before June 1, 2020;
- from –10°C to +40°C — for devices manufactured from June 1, 2020.
How to find the device firmware version in Ajax apps
The firmware version is available in the device states in Ajax apps.
- Sign in to an Ajax app.
- Select the required space if you have several spaces or are using a PRO app.
- Go to the Devices menu.
- Select the required device from the list.
- Check the firmware version at the bottom of the states screen.
How to find the device firmware version by QR code
The QR code with the device ID is placed on the device enclosure. To check the firmware version, enter the device ID in the firmware version check form on the Ajax website.
Check the device firmware version
How to find the device ID
You may need the device ID to check the firmware version by the QR code or contact support.
On the device enclosure
The QR code with the device ID is placed on the device enclosure.
On the packaging
Each package contains two device IDs: one on the bottom of the box and one on the inside of the box lid.
ID on the bottom of the box
ID inside of the box lid
In Ajax apps
- Sign in to an Ajax app.
- Select the required space if you have several spaces or are using an Ajax PRO app.
- Go to the Devices menu.
- Select the required device from the list.
- Check the device ID at the bottom of the states screen.
How to update the firmware
Hubs and range extenders run on OS Malevich. Their firmware is updated automatically over the air when a new version is available on the server.
Ajax devices get their firmware at the time of manufacture. For some devices, the firmware can be updated in Ajax apps. Check the device user manual to see whether the firmware can be updated in the app and how to do so.
You can replace the device with a new one at the point of purchase or through your service company, such as an installation or security company. Check the exchange availability, device availability, and replacement conditions at the point of purchase.
We recommend purchasing devices only from authorized partners.
If you work with a service company, contact them to replace the device. They may charge an additional fee for replacing and configuring the device.