
Account
On types of user accounts in the Ajax security system and their rights
FAQ
Can I restore an event log after the space deletion?
No, when the space is deleted (manually or automatically), its events are also deleted. You cannot restore it.
How long can I use an empty space?
You can use an empty space for 180 days from the date the space was created or from the date the last device was deleted. After this period, an empty space will be deleted.
To avoid space configuration loss, the system sends a notification after 173 days from the date the space was created or from the date the last device was deleted.
The system will delete the empty space even if it is armed. The user can delete the empty space only when the system is disarmed. When the space is deleted (automatically or manually), its events are also deleted.
How many empty spaces can I create?
You can create and use a limited number of empty spaces. Ajax space is empty when no Ajax hub, Ajax camera, Ajax NVR video recorder, or Yale smart lock is added.
You can create and use:
100 empty spaces as a user,
1000 empty spaces as a PRO or a company.
If a space is empty, you cannot arm it or use the panic button in Ajax apps.
You can still create and use an unlimited number of spaces with devices.


