United StatesManualCallPoint (Black) Jeweller is a wireless addressable resettable button for manual alarm activation. When pressed, it immediately triggers an alarm across the system. The button can be reset using a special tool (key) included in the kit. The device is designed for indoor installation only.
To transmit alarms and other events, ManualCallPoint (Black) Jeweller communicates with the fire alarm central unit, control and indicating equipment (CIE), or hub via the secure Jeweller protocol. The communication range is up to 5,550 ft in open space.
Functional elements
- Transparent protective lid.
- LED indicator.
- Resettable frangible element.
- SmartBracket mounting panel.
- Tamper button. Triggers when someone tries to detach the button enclosure from the surface or remove it from the mounting panel.
- Power button.
- QR code with the device ID for pairing the button with an Ajax central unit.
- Hole for the special tool.
- Special tool (key).
Compatible central units and range extenders
ManualCallPoint (Black) Jeweller requires the Ajax fire alarm central unit, CIE, or hub running OS Malevich 2.43 or later versions.
Operating principle
ManualCallPoint (Black) Jeweller enables manual alarm triggering in case of an emergency. To activate an alarm, lift the transparent protective lid and press the resettable frangible element in the center. This action moves the frangible element inward, raising the alarm. Two yellow stripes will appear at the top and bottom when the button is pressed.
To reset the device, insert the special bundled key into the corresponding hole.
After resetting, the button is ready to be reused.
The device features a transparent lid to prevent accidental presses. However, installing the lid is optional.
ManualCallPoint (Black) Jeweller can be added to the Ajax fire alarm central unit, CIE, or hub, which determines how it operates in the system.
When added to the Ajax fire alarm central unit or CIE
Ajax devices added to EN54 Fire Hub Jeweller or Type4 Hub (4G) Jeweller are assigned to one of 40 Fire zones. When an alarm is triggered in any zone or ManualCallPoint (Black) Jeweller is pressed, all sounders, VADs, and integration modules relays across the facility are activated.
ManualCallPoint (Black) Jeweller supports fire alarm scenarios. Configured in space settings, these scenarios enable automated actions when the button is pressed.
How to set up a fire alarm scenario
ManualCallPoint (Black) Jeweller operates in different modes: Fire alarm, Evacuation, Auxiliary alarm, Panic button (by default), Gas leak alarm, Fault alert, Water leak alarm, and Custom action.
In all modes except Custom action, the button raises an alarm regardless of the system security mode and activates relevant alarm scenarios. The system also transmits an alarm signal to the central monitoring station (CMS) and alerts users in Ajax apps. Transmitting alarms to the CMS is optional and can be configured in the button settings.
Operating in the Fire alarm mode, the device supports the Coincidence detection feature that helps reduce false alarms. When this feature is enabled, the system activates a fire alarm only if two or more independent detectors or actuators are triggered within a defined time window.
If ManualCallPoint (Black) Jeweller operating in the Evacuation mode is pressed, the system enters the Full alarm state immediately.
How to configure Coincidence detection in EN54 Line systems
When added to the Ajax hub
When ManualCallPoint (Black) Jeweller is pressed, the system activates Ajax automation devices through configured scenarios, such as turning the power of the devices on or off and unlocking the exit. Users and a connected CMS receive a notification under the Smart home event tab. Resetting ManualCallPoint (Black) Jeweller with a special tool (key) can also activate a scenario.
How to create and configure a scenario in the Ajax system
Use ManualCallPoint (Black) Jeweller to alert about fire, potential gas or water leakage, device issues, or other emergencies at the facility. The button can be configured to activate Ajax sirens when pressed.
ManualCallPoint (Black) Jeweller operates in different modes: Fire alarm, Auxiliary alarm, Panic button (by default), Gas leak alarm, Malfunction alert, Water leak alarm, and Scenario trigger. In the Fire alarm mode, pressing the button activates the built-in buzzers of Ajax fire detectors and Interconnected fire alarm if enabled. Buzzers remain active until ManualCallPoint (Black) Jeweller is reset.
In all modes except Scenario trigger, the button raises an alarm regardless of the system security mode and activates alarm scenarios. The system also transmits an alarm signal to the CMS and alerts users in Ajax apps. Transmitting alarms to the CMS is optional and can be configured in the button settings.
The system can be configured to send Critical alerts that bypass "silent" or "do not disturb" phone settings.
In Scenario trigger mode, pressing ManualCallPoint (Black) Jeweller allows controlling one or more automation devices.
To create an automation scenario for ManualCallPoint (Black) Jeweller, follow these steps:
Open the Ajax app and go to the Devices
tab.
Select ManualCallPoint (Black) Jeweller from the list of devices and go to its Settings by tapping the gear icon
.
Select the Scenario trigger mode in the Operating mode section.
Go to the Scenarios menu. If you are creating a scenario for the first time, tap Create scenario. If you have created scenarios before, tap Add scenario.
Set the button state to trigger an alarm scenario: Pressed or Reset. Tap Next.
Select one or more automation devices to execute the action. Tap Next.
Enter the Scenario name and specify Device action to be executed when ManualCallPoint (Black) Jeweller is pressed:
- Switch on;
- Switch off.
The Device action setting is unavailable when configuring a scenario for automation devices operating in pulse mode. In this mode, these devices automatically change the contact state for the configured pulse duration when the scenario runs. You can configure the operating mode and pulse duration in the automation device settings.
Tap Save. The new scenario will now appear in the device scenarios list.
Jeweller data transfer protocol
Jeweller is a wireless data transfer protocol that provides fast and reliable two-way communication between the central unit and devices. The device uses Jeweller to transmit commands, alarms, and events.
Sending events to the monitoring station
The Ajax system can transmit alarms to both the Ajax PRO Desktop monitoring app and the CMS in the formats of SurGard (Contact ID), SIA (DC-09) (SIA-DCS), ADEMCO 685, and other protocols.
ManualCallPoint (Black) Jeweller can transmit the following events:
- Fire alarm / recovery.
- Panic button alarm / recovery.
- Auxiliary alarm / recovery.
- Gas leak alarm / recovery.
- Malfunction or fault alarm / recovery.
- Water leak alarm / recovery.
- Scenario trigger / custom action.
- Tamper alarm / recovery.
- Loss/restoration of connection with the central unit, CIE, or hub.
- Permanent deactivation/activation of the button.
The system allows disabling fault indication and Jeweller connection loss notifications for devices used in mobile environments.
How to disable Jeweller connection loss notifications for EN54 devices
When an alarm is received, the operator at the security company’s CMS knows what happened and precisely where to dispatch a rapid response team. The addressability of Ajax devices allows sending events to PRO Desktop or the CMS, including the device type, its name, virtual room, security group or fire zone and location description. Note that the list of transmitted parameters may vary depending on the CMS type and the selected communication protocol for it.
The ID and the loop (zone) number of the device can be found in its states in the Ajax app.
Selecting the installation site
The device is intended for indoor installation only. Follow your local fire safety regulations when selecting the device installation site.
When choosing a location for ManualCallPoint (Black) Jeweller, consider the parameters that affect its operation:
- Jeweller signal strength;
- the distance between the device and the central unit or radio signal range extender;
- the presence of barriers that might hinder radio signal transmission between devices, such as walls, interfloor ceilings, or large objects located in the premises.
ManualCallPoint (Black) Jeweller should be installed at a height of 4.6 ft above the finished floor level. Place the device in a discreet yet easily accessible location where instructed personnel can activate it without attracting attention. A lower mounting height is acceptable if the device needs to be accessible to wheelchair users.
Consider the placement recommendations when designing the security system project for the facility. The security system should be designed and installed by professionals. A list of recommended partners is available here.
Signal strength
The Jeweller signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time. The icon on the Devices tab indicates the signal strength:
- three bars — excellent signal strength;
- two bars — good signal strength;
- one bar — low signal strength; stable operation is not guaranteed;
- crossed-out icon — no signal.
Run Jeweller signal strength test or Radio signal strength survey before final installation. These tests check the signal strength at the device's maximum transmission power.
If the test shows the signal strength of one bar or a crossed-out icon, we do not guarantee stable operation of the device. Consider relocating the device, as adjusting its position even by 7.9 inches can significantly improve the signal strength. If the signal remains poor or unstable after relocation, consider using a radio signal range extender.
Where not to install the device
- Outdoors, as it can lead to false alarms and device failure.
- Inside premises with temperature and humidity levels outside the permissible limits, as this can damage the device.
- Closer than 3.3 ft to the central unit or radio signal range extender to prevent connection loss with the central unit.
- In areas with low or unstable signal strength, this may result in connection loss with the central unit.
- In hard-to-reach or poorly-lit places.
Installation
Before installing ManualCallPoint (Black) Jeweller, ensure that you have selected the optimal location that complies with the requirements of this manual.
To mount the button:
Remove the SmartBracket mounting panel from the button. To do this, insert the special tool into the hole and slide the mounting plate down.
Fix the SmartBracket mounting panel using double-sided tape or other temporary fasteners. Place the mounting panel on a vertical surface at a height of 4.6 ft.
Use double-sided tape only for temporary attachment. If the device is only attached with tape, it may detach from the surface at any time, and the tamper will not trigger if the device is removed.
Place the button, with the transparent lid closed, onto the SmartBracket mounting panel. The device's LED indicator will flash, signaling the tamper on the button is closed.
Run the Jeweller signal strength test or Radio signal strength survey. Aim for a signal strength of two or three bars.
Remove the button from SmartBracket.
Securely attach the SmartBracket mounting panel using the bundled screws at all fixation points. One fixation point is located in the perforated part of the mounting panel, above the tamper. If using alternative fasteners, ensure they do not damage or deform the mounting panel.
Reattach the button onto the SmartBracket mounting panel.
The special tool has a hole in its enclosure, making it handy to carry. Those responsible for fire safety might find it convenient to attach the special tool to their keychain.
Adding to the system
To add ManualCallPoint (Black) Jeweller to the central unit, the device must be located at the same secured facility as the system (within the central unit's radio network range).
When using a radio signal range extender, first add ManualCallPoint (Black) Jeweller to the central unit, then connect it to the range extender in its settings.
The central unit and the device operating at different radio frequencies are incompatible. The radio-frequency range of the device may vary by region. We recommend purchasing and using Ajax devices in the same region. You can verify the range of operating radio frequencies with the technical support service.
Before adding a device
Install the Ajax app.
Log in to your account or create a new one.
Select a space or create a new one.
Add at least one virtual room.
Add a compatible fire alarm central unit, CIE, or hub to the space. Ensure it is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
Ensure the space is disarmed and the central unit is not starting an update by checking states in the Ajax app.
Only a PRO or a space admin with the rights to configure the system can add a device to the central unit.
Types of accounts and their rights
Connecting to the central unit
- Open an Ajax app. Select a space to which you want to add the device.
- Go to the Devices
- Scan the QR code or enter the device ID manually. A QR code with the ID is located on the device enclosure under the SmartBracket mounting panel. Also, it is duplicated on the device packaging.
- Assign a name to the device.
- Select a virtual room.
- If ManualCallPoint (Black) Jeweller is connected to the hub, select a security group (if Group mode is enabled). If ManualCallPoint (Black) Jeweller is connected to the fire alarm central unit or CIE, select a fire zone and specify the device location in the Location field.
- Select Add device and the countdown will begin.
- Switch on the device by holding the power button. Once the device is added, the LED will flash once.
When connecting ManualCallPoint (Black) Jeweller via the radio signal range extender, the button won't automatically switch between the radio networks of the range extender and the central unit. However, you can manually assign ManualCallPoint (Black) Jeweller to another central unit or range extender in the app.
If you've reached the maximum number of devices the central unit can support (depending on the model), you'll receive a notification when attempting to add another device.
Once connected to the central unit, the button will appear in the list of its devices in the Ajax app.
ManualCallPoint (Black) Jeweller works with one central unit. When connected to a new central unit, the device stops sending events to the old one. Adding the button to a new central unit does not automatically remove it from the device list of the old one. This must be done manually through the Ajax app.
Malfunctions/Faults
When ManualCallPoint (Black) Jeweller is added to the hub, the system indicates a malfunction. When the device is added to the fire alarm central unit or CIE, the system indicates a fault. According to the EN 54 standard, a fault is a critical condition that affects the operation of the fire alarm system.
When a malfunction or a fault is detected, the Ajax app displays a counter on the device icon. All malfunctions and faults are indicated in the device's states. Corresponding fields will be highlighted in red.
A malfunction or a fault is displayed if:
- there is no connection to the hub (or the fire alarm central unit or CIE) or radio signal range extender via Jeweller;
- the button battery is low;
- the button enclosure is open (tamper is triggered).
An admin or a user with access level 2 can disable the notifications of Jeweller connection loss. The Deactivate notifications feature allows disabling fault indication and Jeweller connection loss notifications for EN54 devices used in mobile environments, such as fire engines.
How to disable Jeweller connection loss notifications for EN54 devices
Icons
The icons in the app display some ManualCallPoint (Black) Jeweller states. To access them:
Icon | Value |
|---|---|
Jeweller signal strength displays the signal strength between the central unit and the button. The recommended value is 3 bars. | |
Battery charge level of the button. | |
The button operates via a radio signal range extender. | |
The button test is in progress. | |
The button has a fault. The list of faults is available in the device states. | |
The button is pressed. | |
The button is disabled. | |
The device has lost connection with the central unit or the central unit has lost connection with the Ajax Cloud server. | |
The device has not been transferred to the central unit. |
States
The states include information about the device and its operating parameters. You can find the states of ManualCallPoint (Black) Jeweller in Ajax apps:
- Go to the Devices
- Select ManualCallPoint (Black) Jeweller from the list.
Parameter | Value |
|---|---|
Alarm | The button has been pressed in Fire alarm or Evacuation mode. The field is displayed only if a fire is detected. |
Data import | Displays the error when transferring data to the new central unit:
|
Fault | Click the The field appears only if a fault is detected. A fault is a critical interferer for fire alarm system operation according to the EN 54 standard. |
Malfunction | Click the The field appears only if a malfunction is detected. A malfunction is not a critical interferer for fire alarm system operation according to the EN 54 standard. |
Disabled | The device is disabled. It does not respond to alarms or notify users and the monitoring station. Tapping on The field is displayed only if the device is disabled. |
Test | The device test is in progress. |
Temperature | Temperature of the device. It is measured on the processor and changes depending on the ambient temperature. |
Jeweller signal strength | Signal strength between the central unit or range extender and the button on the Jeweller channel. The recommended value is 3 bars. |
Connection via Jeweller | Connection state on the Jeweller channel between the device and the central unit or the range extender:
|
ReX | Connection state between the device and the radio signal range extender. |
Battery charge | Battery charge level of the device. Two states are available:
|
Lid | The state of the button tamper that responds to detachment or opening of the device enclosure:
|
Current state | If the device is operating in Fire alarm, Evacuation, Auxiliary alarm, Panic button, Gas leak alarm, Malfunction/fault alert, or Water leak alarm modes:
If the device is operating in the Custom action mode:
|
Operating mode | The button operating modes are:
|
Local Alarm Only | When enabled, an alarm from this device will not send a signal to the CMS. However, alarms from interconnected fire detectors are activated regardless of the state of this toggle. |
Fire zone | Number and name of the fire zone to which the device is assigned. |
Room | Name of the room to which the device is assigned. |
Location | Detailed description of the device location. |
Firmware | ManualCallPoint (Black) Jeweller firmware version. |
Device ID | Device ID. Also available on the QR code on both the button enclosure and its packaging. |
Device No. | Number of the device loop (zone). |
Settings
To change ManualCallPoint (Black) Jeweller settings, in the Ajax app:
- Go to the Devices
- Select ManualCallPoint (Black) Jeweller from the list.
- Go to Settings
- Set the required parameters.
- Tap Back to save the new settings.
Parameter | Value |
|---|---|
Name | Name of the device. Can be changed. |
Fire zone | Selecting the fire zone to which ManualCallPoint (Black) Jeweller is assigned. The fire zone is displayed in the text of SMS and notifications in the event feed. |
Room | Selecting the virtual room to which ManualCallPoint (Black) Jeweller is assigned. |
Location | Detailed description of the device location. It is displayed next to the room name in the event feed notifications. The location field can contain up to 24 Latin or Cyrillic characters. |
Operating mode | Selecting the button's operating mode:
After pressing the button in all modes except Custom action, an alarm is sent to the Ajax app and CMS. Scenarios in which the button is involved are activated. |
Local Alarm Only | When enabled, an alarm from this device will not send a signal to the CMS. However, alarms from interconnected fire detectors are activated regardless of the state of this toggle. |
Alert with siren If MCP button is pressed | When enabled, pressing the button will activate any sirens that have been added to the system. The setting is available only if ManualCallPoint (Black) Jeweller is added to the hub. |
Scenarios | Opens the menu to create and configure the automation scenarios. The setting is available only if ManualCallPoint (Black) Jeweller is added to the hub. |
Jeweller signal strength test | Allows the user to determine signal strength and stability in the intended installation place. The setting is available when the device is added to the hub. |
Radio signal strength survey | Switches the device to the radio signal strength survey mode. The test allows you to check the signal strength between the central unit or CIE (or the radio signal range extender) and the device via the wireless Jeweller data transfer protocol to select the optimal installation site. The setting is available when the device is added to the fire alarm central unit or CIE. |
User manual | Opens ManualCallPoint (Black) Jeweller user manual. |
Device disablement | The option allows you to deactivate the device or its specific functions. The device remains within the system, but will no longer raise an alarm. |
Delete device | Disconnects ManualCallPoint (Black) Jeweller from the central unit and deletes its settings. |
Indication
ManualCallPoint (Black) Jeweller informs about its state with an LED indication in the upper right corner of the device.
Category | Indication | Event |
|---|---|---|
Alarm. | The LED flashes continuously. | The LED flashes as long as the frangible element is pressed. |
Tamper alarm. | The LED flashes once. | The button is removed from the SmartBracket mounting panel. |
Turning on the button. | The LED flashes once. | To turn on the device, hold the power button for 1 second. |
Turning off the button. | The LED flashes three times. | To turn off the device, hold the power button for 2 seconds. |
Fault detected. | The LED flashes continuously. | |
Low battery level. | The LED flashes once per minute. | |
Battery completely drained. | The LED flashes rapidly for a short time. |
Functionality testing
The Ajax system offers several types of tests to assist in selecting the correct installation location for the devices. These tests do not start immediately. However, the waiting time does not exceed the duration of one “central unit—device” polling interval. You can check and configure the polling interval in the central unit settings (Сentral unit → Settings → Jeweller or Jeweller/Fibra).
To run a test, in the Ajax app:
- Select the required space.
- Go to the Devices
- Select ManualCallPoint (Black) Jeweller from the list.
- Go to Settings
- Select Jeweller signal strength test or Radio signal strength survey.
- Run the test.
Maintenance
Clean the device's enclosure to remove dust, cobwebs, and other contaminants as they emerge. Use soft, dry wipes suitable for cleaning electronic equipment. Avoid using substances that contain alcohol, acetone, petrol, and other active solvents when cleaning the device.
The pre-installed battery lasts up to 7 years with typical use (one press of one minute per week). Using it more often may reduce its lifespan. You can monitor the battery level at any time in the Ajax app.
Technical specifications
Warranty
Warranty for the Limited Liability Company "Ajax Systems Manufacturing" products is valid for 2 years after the date of purchase.
If you encounter any issues with the device's functionality, we recommend contacting Ajax Technical Support first. In most cases, technical issues can be resolved remotely.
Contact Technical Support:
Manufactured by "AS Manufacturing" LLC
