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Ajax Superior DoorProtect Flush Fibra user manual

Updated

Ajax Superior DoorProtect Flush Fibra is a wired opening detector with anti-sabotage features. The device is available in two versions: Ajax Superior DoorProtect Flush Fibra for concealed mounting and Ajax Superior DoorProtect Flush Fibra with Surface-mount kit for either concealed or surface mounting. Surface-mount kit can be purchased separately.

Ajax Superior DoorProtect Flush Fibra is a device of the Superior product line. Only accredited Ajax Systems partners can sell, install, and maintain Superior products.

Functional elements

Ajax Superior DoorProtect Flush Fibra

  1. Cable.
  2. QR code and ID (serial number) of the device.
  3. Detector.
  4. Detector flush-mount enclosure.
  5. Holes for securing the flush-mount enclosure to a surface.
  6. Magnet flush-mount enclosure for installing on a ferromagnetic surface.
  7. Magnet flush-mount enclosure for installing on a non-ferromagnetic surface.
  8. Neodymium magnet.

Surface-mount kit

  1. Detector surface-mount enclosure.
  2. Magnet surface-mount enclosure.
  3. Recesses for aligning the spacers with surface-mount enclosures.
  4. Holes for securing the surface-mount enclosures to a surface.
  5. Release latches for securing the surface-mount covers to the mounting panels.
  6. Detector mounting panel.
  7. Place for installing the detector.
  8. Magnet mounting panel.
  9. Place for installing the magnet.
  10. Recesses for cutting holes to route the cable from the side of the surface-mount enclosure. Recesses are provided on each side.
  11. Spacer 0.08″ — 4 pcs (included in the complete set).
  12. Spacer 0.24″ — 1 pc (included in the complete set).

Compatible hubs

The device requires an Ajax hub running OS Malevich 2.XX or later.

Operating principle

Ajax Superior DoorProtect Flush Fibra consists of two parts: a detector with a magnetometer and the neodymium magnet required to detect opening. The detector features an opening sensor and a magnetic masking sensor. All detector sensors work independently. Each sensor can be enabled or disabled in Ajax apps.

Opening is detected by the opening sensor and the device's magnet, which was used to calibrate the detector. When the magnet approaches or moves away from the detector, the opening sensor detects changes in the magnetic field and notifies users of opening or closing.

If the device is in armed mode and detects door/window opening or closing, it instantly sends an alarm to the hub. The hub activates the sirens added to the system, runs scenarios, and notifies users and the monitoring company of the event. All device events are recorded in the event feed in Ajax apps.

Magnetic masking protection

The device detects an attempt to mask the main magnet of Ajax Superior DoorProtect Flush Fibra with a sabotage magnet. The built-in sensor compares the current magnetic field value with the one recorded during calibration and identifies differences. If differences are detected, users and the monitoring station receive a masking notification. The system allows users to select when the device detects magnetic masking: always or only when the detector is in armed mode.

The masking sensor must be calibrated immediately after installation or whenever the installation location is changed.

Fibra data transfer protocol

The device uses Fibra technology to transmit alarms and other events. It is a wired data transfer protocol for fast, reliable two-way communication between the hub and connected devices.

Firmware update

If a new firmware version for Ajax Superior DoorProtect Flush Fibra is available, the UpdateRed-M icon appears in Ajax apps in the Devices HubFilled-M tab. An admin or a PRO with access to the system settings can run an update via device states or settings. The on-screen instructions help to update the firmware successfully.

Sending events to the monitoring station

An Ajax system can transmit alarms to the Ajax PRO Desktop app and to monitoring software in the formats of SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other protocols.

The device can transmit the following events:

  1. Opening sensor alarm/recovery.
  2. Magnetic masking sensor alarm/recovery.
  3. Opening and magnetic masking sensors malfunction/recovery.
  4. Low supply voltage / voltage recovery to normal values.
  5. Hub connection loss/restoration.
  6. Permanent deactivation / activation of the device.
  7. One-time deactivation / activation of the device.

When an alarm is received, a monitoring station operator knows what has happened and where to dispatch a rapid response unit. Ajax device addressability enables the system to send events to Ajax PRO Desktop and the monitoring station with the device type, name, security group, and virtual room specified. The list of transmitted parameters may vary depending on the monitoring software type and the selected communication protocol.

Selecting an installation site

When choosing a location for installing Ajax Superior DoorProtect Flush Fibra, consider the parameters that affect its operation:

  • Surface material (ferromagnetic or non-ferromagnetic).
  • Distance between the detector and the magnet.
  • Levelness of the surfaces on which the detector and the magnet are installed.
  • Fibra signal strength.
  • Power on the Fibra line.

When designing the system, be sure to follow the placement recommendations. Only qualified professionals can design and install an Ajax system. A list of recommended partners is available here.

Installation recommendations

The magnet position relative to the detector depends on the installation type and location, as well as the surface material. For any installation type, the detector and the magnet must be positioned exactly opposite each other and at the same level.

The detector must be installed on the fixed part of the door/window (e.g., the frame), while the magnet must be installed on the movable part.

Concealed (flush) mounting on ferromagnetic surfaces

If the detector is installed on a ferromagnetic surface:

  • The distance between the detector and the magnet must not exceed 0.2 inch.
  • To install the magnet, use the flush-mount enclosure for mounting on ferromagnetic surfaces (the smaller one).
  • The distance between the detector and a third-party electromagnet (such as a magnetic door lock) must be greater than 4 inches.

Concealed (flush) mounting on non-ferromagnetic surfaces

If the detector is installed on a non-ferromagnetic surface:

  • The distance between the detector and the magnet must not exceed 0.39 inch.
  • To install the magnet, use the flush-mount enclosure for mounting on non-ferromagnetic surfaces (the bigger one).
  • The distance between the detector and a third-party electromagnet (such as a magnetic door lock) must be greater than 4 inches.

Surface mounting on ferromagnetic surfaces

If the detector is installed on a ferromagnetic surface:

  • The distance between the detector and the magnet must not exceed 0.2 inch.
  • To install the detector and the magnet, use the spacers. They must provide a clearance of at least 0.16 inch from the ferromagnetic surface for both the detector and the magnet.
  • The distance between the detector and a third-party electromagnet (such as a magnetic door lock) must be greater than 4 inches.

Surface mounting on non-ferromagnetic surfaces

If the detector is installed on a non-ferromagnetic surface:

  • The distance between the detector and the magnet must not exceed 0.39 inch.
  • The distance between the detector and a third-party electromagnet (such as a magnetic door lock) must be greater than 4 inches.

Fibra signal strength

Fibra signal strength is the ratio of undelivered or corrupted data packets to those expected over a specific time. The SignalStrength-M icon in the Devices HubFilled-M tab in Ajax apps indicates the signal strength:

  • Three bars — excellent signal strength.
  • Two bars — good signal strength.
  • One bar — low signal strength; stable operation is not guaranteed.
  • Crossed-out icon — no signal.

How not to install the device

  1. With the magnet installed at a distance that does not comply with the recommendations. This may result in false alarms, or the detector may not respond to door/window opening or closing.
  2. On ferromagnetic surfaces without using the spacers (only for surface mounting).
  3. In premises with temperature and humidity beyond the permissible limits. This may damage the device.
  4. Near other magnets. This may result in false alarms caused by magnetic masking detection.
  5. Asymmetrically positioned relative to the magnet.

Preparing for installation

Cable arrangement

When preparing to run cables, check the electrical and fire safety regulations in your region. Strictly follow these standards. Tips for running cables are available in the article.

Cable routing

Before installation, refer to the Selecting an installation site section. Do not deviate from the system design. Failure to follow the basic installation rules and the recommendations in this manual may result in improper device operation or connection loss.

Ensure a minimum distance of 20 inches between device signal cables and power cables when routing them in parallel. If the cables cross, maintain a 90° angle between them. Observe the permissible cable bending radius. Otherwise, there is a risk of damaging or breaking the conductor. Tips for cable routing are available in this article.

Preparing cables for connection

The detector is supplied with a 32.8 ft connection cable. To prepare the cable, remove the cable insulation layer and strip the wires with a special insulation stripper. The wire ends inserted into the device terminals must be tinned or crimped with a sleeve. This ensures a reliable connection and protects the conductor from oxidation. Tips for preparing the cables are available in the article.

Installation

The detector must be installed on the fixed part of the door/window (e.g., the frame), while the magnet must be installed on the movable part.

Concealed (flush) mounting

  1. Drill holes of the following dimensions in the door edge and the door frame:

    • ⌀0.39″ × 1.18″ — for the detector
    • ⌀0.39″ × 0.39″ — for the magnet, if installed on a ferromagnetic material
    • ⌀0.39″ × 0.71″ — for the magnet, if installed on a non-ferromagnetic material
  2. Check the cable path and prepare all necessary holes for cable routing. The cable dimensions are as follows:

    • ⌀0.12″ +0.008″, 32.8 ft length
  3. Install the detector in the detector flush-mount enclosure.

  4. Install the magnet in the magnet flush-mount enclosure. Use the magnet enclosure designed for the type of door material on which the device is installed.

  5. Route the detector cable according to the planned path.

  6. Install the detector at the prepared location and secure it with the bundled screws using all fixing points.

  7. Install the magnet at the prepared location and secure it with the bundled screws using all fixing points.

  8. Ensure that the detector and the magnet are installed according to the Installation recommendations.

  9. Connect the detector cable wires to the corresponding terminals of the hub or a device on the Fibra line. Ensure the correct polarity and order of the wire connections. Firmly secure the cable to the terminals.

    +24V — 24 V⎓ power terminal

    A, B — signal terminals

    GND — ground terminal

  10. Add the device to the system.

  11. Run the device functionality test.

Surface mounting

  1. Place the detector and magnet surface-mount enclosures at the planned installation place to see how they will be mounted and how the cable will be routed. Use the spacers if the device is to be installed on a ferromagnetic material or to align the detector with the magnet.

  2. Open the detector and magnet surface-mount enclosures by pushing the release latches and removing the mounting panels.

  3. Secure the detector mounting panel to the surface with the bundled screws using all fixing points. Use the spacers if necessary.

  4. Secure the magnet mounting panel to the surface with the bundled screws using all fixing points. Use the spacers if necessary.

  5. Insert the detector and the magnet in the corresponding mounting panels.

  6. Route the detector cable according to the planned path.

  7. If the cable must be routed from the side of the detector, make a hole in the detector cover.

  8. Install the detector and magnet covers.

  9. Ensure the detector and the magnet are installed according to the Installation recommendations.

  10. Connect the detector cable wires to the corresponding terminals of the hub or a device on the Fibra line. Ensure the correct polarity and order of the wire connections. Firmly secure the cable to the terminals.

    +24V — 24 V⎓ power terminal

    A, B — signal terminals

    GND — ground terminal

  11. Add the device to the system.

  12. Run the device functionality test.

Adding to the system

Before adding the device

  1. Install an Ajax app.
  2. Log in to a PRO account or create a new one.
  3. Select a space or create a new one.
  4. Add at least one virtual room.
  5. Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
  6. Check the states in the Ajax app to ensure the space is disarmed and the hub is not starting an update.

Adding the device to the hub

In an Ajax PRO app, two ways to add devices are available: automatically and manually.

To add the device automatically:

  1. Open an Ajax PRO app. Select the space to which you want to add the device.

  2. Go to the Devices HubFilled-M tab and tap Add device.

  3. Select Add all Fibra devices. The hub will scan the Fibra lines. Once the scanning is complete, all devices connected to the hub that have not yet been added to the system will be shown.

  4. Select the device from the list.

  5. Set the device name and specify the room and security group if Group mode is enabled.

  6. Tap Save.

The device connected to the hub will appear in the list of hub devices in the Ajax app.

To add the device manually:

  1. Open an Ajax PRO app. Select the space to which you want to add the device.

  2. Go to the Devices HubFilled-M tab and tap Add device.

  3. Scan a QR code or select Enter code manually to enter the device ID. The QR code containing the device ID is placed on the device enclosure. It is also provided on the device packaging.

  4. Assign a name to the device.

  5. Select a virtual room and a security group (if Group mode is enabled).

  6. Tap Add.

If the connection attempt fails, ensure that the wired connection is set up correctly before trying again. If the maximum number of devices has already been added to the hub, an error notification appears when you try to add another device.

Once added to the hub, the device will appear in the list of hub devices in the Ajax app. The device state update interval depends on the Jeweller/Fibra settings and defaults to 36 seconds.

Functionality testing

An Ajax system provides several tests to help you select the correct installation location for devices. For Ajax Superior DoorProtect Flush Fibra, the following tests are available:

  • Fibra signal strength test — to determine the signal strength and stability between the hub and the device via the wired Fibra data transfer protocol at the installation site.
  • Detection zone test — to check how the device detects door/window opening or closing at the installation site.
  • Calibration of masking sensor — to register the magnetic field value at the detector's installation location. This value is used as the reference value. Calibration is performed when the opening sensor is closed.
  • Device self-test — to check if all the detector's built-in sensors operate properly.
  • Line power test — to test the power supply of the system's wired devices. The test simulates the maximum possible power consumption of devices connected to the hub to determine whether all devices will have sufficient power supply in any situation.

Icons

Icon

Meaning

SignalStrength-M

Fibra signal strength. It displays the signal strength between the hub and the device. The recommended value is 2–3 bars.

Learn more

UpdateRed-M

A firmware update is available. Go to the device states or settings to find the description and start the update.

label-updating

Firmware update is in progress: downloading/installing the latest version.

Bell-M

The Chime feature is enabled.

Learn more

DelayWhenLeaving-M

DelayWhenEntering-M

Entry/Exit delay is enabled.

Learn more

AlwaysActive-M

The device operates in Always active mode.

Learn more

NightMode-M

The device operates when Night mode is enabled.

Learn more

OpenDoor-M

The opening sensor has detected door/window opening. The icon is displayed regardless of the security mode.

AntimaskingRed-M

Magnetic masking is detected.

calibration-red

The magnetic masking sensor requires calibration.

RruRemoved-M

Reporting to the monitoring station is deactivated for the device.

Learn more

TemporaryDeactivationAlarmsRed-M

The device is automatically disabled because the maximum number of alarms has been exceeded.

Learn more

TemporaryDeactivationTimer-M-2

The device is automatically disabled when the restoration timer expires.

Learn more

TemporaryDeactivationWholeDevice-S-red

The device is disabled by a system user.

Learn more

OneTimeDeactivationWholeDevice-S

The device is disabled until the system is disarmed.

Learn more

Offline

The device has lost connection to the hub, or the hub has lost connection to the Ajax Cloud server.

not-transferred

The device has not been transferred to a new hub.

Learn more

States

The states include information about the device and its operating parameters. You can view the device states in Ajax apps:

  1. Go to the Devices HubFilled-M tab.
  2. Select Ajax Superior DoorProtect Flush Fibra from the list.

Parameter

Meaning

Data import

Displays an error during data transfer to a new hub:

  • Failed — the device has not been transferred to a new hub.

Learn more

Malfunction

Tapping Info-M opens the list of device malfunctions.

The field is displayed only if a malfunction is detected.

New firmware version available

Tapping Info-M opens the instructions for updating the device's firmware.

The field is displayed if a new firmware version is available.

Magnetic masking sensor requires calibration

The magnetic masking sensor needs to be calibrated. Calibration is important for proper device operation and instant detection of an attempt to use sabotage magnets.

Learn more

Temperature

Device temperature. It is measured by the processor and depends on the ambient temperature.

You can create a scenario based on temperature to control automation devices.

Learn more

Fibra signal strength

Signal strength between the device and the hub via the Fibra protocol. The recommended value is 2–3 bars.

Fibra is a protocol for transmitting alarms and other events.

Learn more

Connection via Fibra

Connection status between the device and the hub via the Fibra protocol:

  • Online — the device is connected to the hub. Normal state.
  • Offline — the device is not connected to the hub. Check the connection.

Line voltage

The voltage value on the Fibra line to which the device is connected.

Opening sensor

The state of the device's opening sensor:

  • Disabled — the sensor is deactivated.
  • Open — the sensor is open.
  • Closed — the sensor is closed.

Magnetic masking detection

The state of the magnetic masking detection option:

  • Enabled — the option is enabled.
  • Disabled — the option is disabled.
  • Alert — magnetic masking is detected.

Always active

When this option is enabled, the device is constantly in armed mode, detects door/window opening or closing, and raises alarms.

Learn more

Permanent deactivation

The state of the device's permanent deactivation setting:

  • No — the device operates normally and transmits all events.
  • Entirely — the space admin has completely disabled the device. It does not execute system commands or report alarms or other events.
  • By number of alarms — the system disconnects the device when the set number of alarms is exceeded. The number of alarms is specified in the hub's Device auto-deactivation settings in an Ajax PRO app.

Learn more

One-time deactivation

The state of the device's one-time deactivation setting:

  • No — the device operates normally.
  • Entirely — the device is completely disabled until the system is disarmed. The device does not execute system commands or report alarms or other events.

Learn more

Alarm response

Operating mode

Shows how the device responds to alarms:

  • Instant alarm — the device in armed mode immediately responds to a threat and raises an alarm.
  • Entry/Exit — when the delay is set, the device in armed mode starts the countdown and does not raise an alarm even if it is triggered before the countdown ends.
  • Follower — the device inherits the delays from Entry/Exit devices. However, when the Follower device is triggered individually, an alarm is immediately raised.

Entry delay

Entry delay (alarm activation delay) is the time a user has to disarm the system after entering the premises.

Learn more

Exit delay

Exit delay (arming delay) is the time a user has to leave the premises after the system is armed.

Learn more

Arm in Night mode

When the option is enabled, the device will enter armed mode when the system is set to Night mode.

Learn more

Entry delays in Night mode

Entry delay (alarm activation delay) in Night mode is the time a user has to disable Night mode after entering the premises.

Learn more

Exit delays in Night mode

Exit delay (arming delay) in Night mode is the time a user has to leave the premises after Night mode is enabled.

Learn more

Night mode delay

Entry delay in Night mode when the device is set to the Follower operating mode. It is the time a user has to disable Night mode (alarm activation delay) after the Entry/Exit device is triggered.

Learn more

Firmware

Device's firmware version.

Device ID

Device ID. It is also available in the QR code on the device enclosure and on the device packaging.

Device No.

Device number. This number is transmitted to the monitoring station when an alarm or other event occurs.

Line No.

The number of the hub's Fibra line to which the device is connected. Displayed when the Beam (Radial) topology is used.

Ring No.

The number of the hub's Fibra ring to which the device is connected. Displayed when the Ring topology is used.

LineSupply

The field is shown if the device is connected after Superior LineSupply Fibra on the Fibra line.

Settings

To change Ajax Superior DoorProtect Flush Fibra settings, in an Ajax app:

  1. Go to the Devices HubFilled-M tab.
  2. Select Ajax Superior DoorProtect Flush Fibra from the list.
  3. Go to Settings Settings-M.
  4. Set the required settings.
  5. Tap Back to save the new settings.

Setting

Meaning

Name

The device name. Displayed in the list of hub devices, SMS, and notifications in the event feed.

To change the name, tap on the text field.

The name can contain up to 24 Latin characters or up to 12 Cyrillic characters.

Room

Selecting the virtual room to which Ajax Superior DoorProtect Flush Fibra is assigned.

The room name is displayed in the text of SMS and notifications in the event feed.

Detection settings

Open the Detection settings menu.

Learn more

Alert with siren

Opens the Alert with siren setting menu:

  • If opening detected — when the option is enabled, the sirens added to the system will sound if opening is detected.
  • If magnetic masking detected — when the option is enabled, the sirens added to the system will sound if magnetic masking is detected.

Each option is available if the corresponding sensor is enabled in Detection settings.

Alarm response

Opens the Alarm response setting menu.

Learn more

Chime settings

When the option is enabled, the sirens emit a special sound to indicate that the opening detectors are triggered when the system is disarmed.

Learn more

Firmware update

Allows a user to switch the device to the firmware update mode if a new version is available.

Fibra signal strength test

Allows a user to switch the device to the Fibra signal strength test mode.

With this test, users can check the signal strength between the hub and the device via the Fibra wired data transfer protocol to select the optimal installation location.

Learn more

Detection zone test

Allows a user to switch the device to the Detection zone test mode.

With this test, users can check how the device responds to door/window opening or closing and select the optimal installation location.

Learn more

Calibration of masking sensor

Allows a user to run the masking sensor calibration to ensure proper device operation and instant detection of an attempt to use sabotage magnets.

Learn more

Device self-test

Allows a user to run the device self-test to check if the built-in sensors operate properly.

Learn more

Monitoring

Opens the monitoring setting menu:

  • Send events to CMS — the option allows PRO users to enable or disable sending events to monitoring software for the device. The option is enabled by default.

Monitoring settings are available only in Ajax PRO apps.

User manual

Allows a user to open the Ajax Superior DoorProtect Flush Fibra user manual in an Ajax app.

Permanent deactivation

Allows a user to disable the device without removing it from the system.

The following options are available:

  • No — the device operates normally and transmits all events.
  • Entirely — the device does not execute system commands and does not participate in automation scenarios. The system ignores device alarms and other events.

Learn more

The system can also automatically deactivate the device when the set number of alarms is exceeded.

Learn more

One-time deactivation

Allows a user to disable the device until the system is disarmed.

The following options are available:

  • No — the device operates normally and transmits all events.
  • Entirely — the device is completely disabled until the system is disarmed. The device does not execute system commands or report alarms or other events.

Learn more

Detection settings

Settings

Meaning

Always active

When this option is enabled, the device is always in armed mode.

This means the device will constantly respond to opening and raise alarms regardless of the system's security mode.

Learn more

Opening sensor

When this option is enabled, the device's opening sensor responds to door/window opening and closing.

When this option is disabled, the Magnetic masking detection option is not available.

Magnetic masking detection

When this option is enabled, the device detects magnetic masking.

This setting is displayed if the Opening sensor option is enabled.

Masking detection sensitivity

Selecting the sensitivity level of the magnetic masking sensor. The choice depends on the object type, the presence of probable sources of false alarms, and the specifics of the protected area:

  • Low
  • Normal (by default)
  • High

If the device is installed on a door equipped with a door closer, do not set the sensitivity level to High.

Detect masking

Selecting when the device should detect magnetic masking attempts:

  • Always — if selected, a magnetic masking attempt will be detected as a malfunction regardless of the device's security mode.
  • Only when armed — if selected, a magnetic masking attempt will trigger an alarm only when the device is in armed mode.

Alarm response

Settings

Meaning

Operating mode

Allows a user to specify how the device should respond to alarms:

  • Instant alarm — the device in armed mode immediately responds to a threat and raises an alarm.
  • Entry/Exit — when the delay is set, the device in armed mode starts the countdown and does not raise an alarm even if it is triggered before the countdown ends.
  • Follower — the device inherits the delays from Entry/Exit devices. However, when the Follower device is triggered individually, an alarm is immediately raised.

Entry delay

Entry delay: 5 to 255 seconds.

Entry delay (alarm activation delay) is the time a user has to disarm the system after entering the premises.

Learn more

Exit delay

Exit delay: 5 to 255 seconds.

Exit delay (arming delay) is the time a user has to leave the premises after the system is armed.

Learn more

Arm in Night mode

When this option is enabled, the device will enter armed mode if the system is set to Night mode.

Learn more

Entry delays in Night mode

Entry delay in Night mode: 5 to 255 seconds.

Entry delay (alarm activation delay) in Night mode is the time a user has to disable Night mode after entering the premises.

Learn more

Night mode delay when leaving

Exit delay in Night mode: 5 to 255 seconds.

Exit delay (arming delay) in Night mode is the time a user has to leave the premises after Night mode is enabled.

Learn more

Night mode delay

Delay time in Night mode: 5 to 255 seconds.

It is the time a user has to disable Night mode (alarm activation delay) after the Entry/Exit device is triggered.

The setting is displayed if the device is set to the Follower operating mode and the Arm in Night mode option is enabled.

Learn more

Chime on opening

Chime is an audible signal that informs users when opening detectors are triggered while the system is disarmed. The feature is used, for example, in stores to alert employees when someone enters the premises.

The feature is configured in two stages: setting up the sirens and setting up the opening detectors.

Configuring the device

  1. Go to the Devices HubFilled-M tab.
  2. Select Ajax Superior DoorProtect Flush Fibra from the list.
  3. Go to the device Settings Settings-M.
  4. Select the Chime settings option.
  5. Enable the If device is triggered option.
  6. Configure the chime sound: 1 to 4 short beeps. Once the sound is selected, the Ajax app will play it.
  7. Tap Back to apply the settings.

Ensure the Chime feature is enabled for the required siren in its Beep settings.

Masking sensor calibration

Calibrating the magnetic masking sensor is important for proper device operation and instant detection of an attempt to use sabotage magnets. The sensor should be calibrated immediately after it is added to the system or whenever the installation location is changed.

To start calibrating the masking sensor, in an Ajax app:

  1. Go to the Devices HubFilled-M tab.
  2. Select Ajax Superior DoorProtect Flush Fibra from the list.
  3. Start calibration by tapping next to the Magnetic masking sensor requires calibration state.

If the icon is not available, in an Ajax app:

  1. Go to the Devices HubFilled-M tab.
  2. Select Ajax Superior DoorProtect Flush Fibra from the list.
  3. Go to Settings Settings-M.
  4. Go to the Calibration of masking sensor menu.
  5. Tap Start.
  6. If the calibration is successful, tap Close to return to the settings. If the device fails to calibrate, check whether the device is installed properly and the opening sensor contact is closed. Then tap Restart.

Device self-test

The device self-test allows users to check whether the device's built-in sensors are functioning properly. The opening sensor and the magnetic masking sensor are continuously monitored.

The self-test can also be run manually from the Ajax app. The remote self-test takes up to 10 seconds.

To run the self-test, in an Ajax app:

  1. Go to the Devices HubFilled-M tab.

  2. Select Ajax Superior DoorProtect Flush Fibra from the list.

  3. Go to Settings Settings-M.

  4. Go to the Device self-test menu.

  5. Tap Start.

  6. If the self-test is successful, tap Done to return to the settings. If any sensors are faulty, we recommend contacting a service center.

Users and the monitoring station will receive a notification about the test results after the test is completed.

Indication

The device has no indication.

Malfunctions

When Ajax Superior DoorProtect Flush Fibra detects a malfunction, such as no connection via the Fibra protocol, a malfunction counter is displayed in the upper-left corner of the device icon in the Ajax app.

Users can view malfunctions in the device states. Fields with malfunctions are highlighted in red.

A malfunction is displayed if:

  • The detector temperature is beyond the permissible limits.
  • There is no connection to the hub via Fibra.
  • The opening sensor and the magnetic masking sensor are faulty.

The system can report malfunctions to the monitoring station, as well as to users via push notifications and SMS.

Maintenance

Regularly check the device's functionality. The recommended check interval is once every three months. Clean the device enclosure from dust, cobwebs, and other contaminants as needed. Use a soft, dry cloth suitable for equipment care. Do not use substances containing alcohol, acetone, gasoline, or other active solvents to clean the device.

Technical specifications

Warranty

Warranty for products manufactured by Limited Liability Company "Ajax Systems Manufacturing" is valid for two years from the date of purchase.

If the device does not operate properly, we recommend contacting technical support first, as most technical issues can be resolved remotely.

Contact Technical Support:

Manufactured by "AS Manufacturing" LLC

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