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BatteryCam HL user manual

Updated

BatteryCam HL is a 5 MP battery-powered Wi-Fi security camera with AI and dual-technology motion detection. The camera features a 110° viewing angle, hybrid illumination, True WDR, and two-way audio. It is designed for both outdoor and indoor use.

BatteryCam HL connects to the system via Wi-Fi and can be added to an Ajax hub as a backup communication channel. Recorded videos can be stored on a memory card installed in the camera, on an Ajax NVR (coming soon) connected to the same network, or in the Ajax Cloud Storage archive according to subscription.

BatteryCam HL is powered by a rechargeable battery, which is not included in the complete set. The camera supports only Camera BatteryPack (10Ah) and Camera BatteryPack (20Ah) batteries.

Functional elements

  1. Hood to protect the camera and motion sensor lens from rain and snow.
  2. LED indicator.
  3. Motion sensor lens.
  4. Microphone.
  5. Camera lens.
  6. White and IR LED lighting. Used to record videos in low-light conditions.
  7. Speaker for two-way audio.
  8. SmartBracket mounting panel. To remove the panel, unscrew the holding screw and slide the panel down.
  9. Hole for routing an external power supply cable.
  10. Holding screw. Used to fix the camera on the SmartBracket mounting panel.
  11. Power button.
  12. Battery compartment cover.
  13. Holding screw. Used to secure the battery and memory card compartment cover.
  14. Tamper button.
  15. Contacts for connecting the camera to the external power supply terminals on SmartBracket.
  16. Battery compartment (battery not included).
  17. QR code with the device ID. Used to add the camera to a space.
  18. MicroSD card slot.
  19. Places to drill holes for mounting the camera on the surface.
  20. Terminals for connecting an external power supply.
  21. Bubble level for checking the inclination angle of the mounting panel during installation.
  22. Places to drill holes for mounting the camera ​​in a corner.

Operating principle

BatteryCam HL is designed to detect and record motion. When motion is not detected, the camera enters standby mode to conserve battery power. The device accurately detects motion thanks to dual-technology motion detection, combining a PIR sensor and a V-band microwave sensor.

First, the PIR sensor captures moving objects with a temperature close to that of the human body. Then, the camera initiates an additional RF scan of the detection zone using the built-in V-band microwave sensor to filter out infrared interference. If the motion is confirmed, the camera starts recording video. When motion is no longer detected, the camera automatically stops recording. You can also specify a security mode in which the camera detects motion and records video.

BatteryCam HL is powered by a battery and has terminals for connecting an external power supply or SolarPanel (5W), which allows powering the camera and recharging the battery. When connected to an external power supply, the camera can record video 24/7. You can enable continuous recording in the camera settings at any time, but the camera will record constantly only when the external power is supplied.

BatteryCam HL uses artificial intelligence (AI) for object recognition. Its algorithms can identify moving objects, distinguishing between humans, animals, and vehicles.

The device features hybrid illumination, combining infrared and white light to ensure high-quality images in any lighting conditions. BatteryCam HL automatically switches between IR and white light depending on the scene. It delivers clear black-and-white images in low light and provides color pictures when motion is detected or additional illumination is required. The camera also adjusts the light intensity in real time to prevent overexposure, ensuring clear visibility of both nearby and distant objects.

The built-in microphone and speaker provide two-way audio, enabling users to listen and communicate through the camera.

You can install a microSD card with a memory capacity of 32 to 256 GB (not included with the camera). The memory card should be V30 or faster. Additionally, the device can operate without a memory card or via NVR (coming soon).

BatteryCam HL enables you to:

  • Watch real-time video and zoom in for more detail.
  • Communicate with visitors using the camera's microphone and speaker.
  • Access archived videos, navigating them by the timeline or the calendar. This feature is available if a microSD memory card is installed in the camera, the camera is connected to an Ajax NVR (coming soon), or cloud archive recording is enabled.
  • Configure motion detection zones and adjust sensitivity levels.
  • Create video scenarios that send a short video from a selected camera to an Ajax app when a security detector is triggered.
  • Download the required video segments from the archive to smartphones or PCs. This feature is available if a microSD memory card is installed in the camera, the camera is connected to an Ajax NVR (coming soon), or cloud archive recording is enabled.
  • Receive alarms, events, and photo verifications via backup communication channel (Jeweller and Wings radio protocols) even if the Wi-Fi network is down or lost. This feature is available if the camera is added to an Ajax hub.
  • (Coming soon) Configure ONVIF connection to integrate a device with video management systems (VMS) such as Milestone, Genetec, and NX Witness.

How to download videos from the archive in Ajax apps

How to configure temporary camera video access

An admin or PRO with rights to set up the system can configure the ONVIF connection in Ajax apps.

How to configure ONVIF authorization

Video scenarios

An Ajax system allows the use of IP cameras for alarm verification. Video scenarios enable the substantiation of alarm triggers with the corresponding video from cameras installed at the facility.

Cameras can be configured to respond to alarms from a single device, multiple devices, or all connected devices. Combined detectors can register various types of alarms, allowing you to configure responses to a wide range of alarm types, whether it’s just one, several, or all of them.

You can also configure the sirens to activate when motion or a specific AI-recognised object is detected. When video devices detect motion or a specific AI-recognised object, the system automatically activates sirens added to the hub to sound an alarm.

Video wall

The user can manage videos on the Video wall VideoWall-M tab, which is accessible once at least one camera has been added. This feature ensures quick access to all connected cameras, which are displayed in accordance with privacy settings.

In mobile Ajax apps, you can:

  1. Switch between cameras.
  2. View recorded footage together with other cameras.
  3. Search for the desired camera by name.
  4. Manage a PTZ camera.

In desktop Ajax apps, you can:

  1. Switch between cameras.
  2. View recorded footage together with other cameras.
  3. Search for the desired camera by name.
  4. Organize cameras by room, NVR, or group.
  5. Manage a PTZ camera.
  6. Save customized layouts for displaying video from cameras.
  7. Change the order in which the camera video is displayed.
  8. Create templates for displaying videos in a slideshow.

How to use the video wall widget in desktop Ajax apps

What keyboard shortcuts are available in desktop Ajax apps

Privacy zones

The system allows hiding parts of the frame. For instance, if a sensitive area or object is in view, activity around it can be recorded without revealing its contents by setting up the right zone. No motion or object will be detected and recorded in the privacy zone.

To do this, in Ajax apps:

  1. Go to the Devices HubFilled-M tab.

  2. Select the required camera from the list. If it is connected to the network video recorder, find NVR, tap Cameras, and select the required camera.

  3. Go to Settings by tapping on the gear icon Settings-M twice.

  4. Select the Privacy zones menu.

  5. Go to the Configure privacy zones menu. Select the required area.

    Privacy zone settings
  6. Tap on the Check-M icon. Return to the camera settings.

The user can create up to four private zones.

On-screen display (OSD)

On-screen display (OSD) allows you to overlay additional information on the camera video. You can display the current date, time, date and time, or custom text. OSD elements are shown on live video and recordings. You can add up to four OSD elements to a single video stream.

For the Custom text element, you can enter up to 48 characters, including Latin and Cyrillic letters, numbers, and special characters.

To add an OSD element:

  1. In the device list, select the required camera.

  2. Open the camera settings.

  3. Go to On-screen display (OSD).

  4. Tap Add element and select the required element type.

  5. Select the required position on the screen: top left, top right, bottom left, or bottom right.

  6. Configure the settings for the selected element type:

    • Date and time: select the date and time formats.
    • Date: select the date format.
    • Time: select the time format.
    • Custom text: enter the text to display.
  7. Select the required overlay text size.

  8. Tap Save.

If needed, you can edit or delete an OSD element.

Firmware update

If a new firmware version for BatteryCam HL is available, the UpdateRed-M icon appears in Ajax apps in the Devices HubFilled-M tab. An admin or a PRO with access to the system settings can launch an update via device states or settings. The on-screen instructions help to update the firmware successfully.

You can also update the firmware of all video devices that require an update simultaneously using the Video update center.

To update device firmware using the Video update center:

  1. Open an Ajax app and go to the Control tab.

  2. Open the space settings.

  3. Go to Video update center. A list of devices with available firmware updates is displayed.

  4. To update the firmware:

    • For a single device: tap Update firmware next to the required device.
    • For all devices simultaneously: tap Update all.

Operating with an Ajax hub

The system allows configuring a backup communication channel for the device so that the device continues to transmit events and alarms if the Wi-Fi network is down or lost.

The backup communication channel involves adding the device to the hub, which allows it to communicate via Jeweller and Wings radio protocols. The device can transmit alarms, events, and photo verifications using these protocols to keep you informed. However, live streams and archived recordings for the period when the Wi-Fi connection was lost will be unavailable.

Compatible hubs and range extenders

An Ajax hub with OS Malevich 2.42 and later versions is required for the device to operate.

Jeweller and Wings data transfer protocols

Jeweller and Wings are wireless data transfer protocols that provide fast and reliable two-way communication between the hub and devices. The device uses Jeweller and Wings as a backup communication channel to transmit events and photos.

Selecting an installation site

The camera is designed to be mounted 7.9 ft above the ground or floor if installed on SmartBracket.

How to install an Ajax camera for better AI recognition

When choosing where to place BatteryCam HL, consider the parameters that affect its operation:

  • Motion detection zone.
  • Wi-Fi signal strength.
  • Jeweller and Wings signal strength if the camera is added to the hub.
  • Objects or structures that may obstruct the device's view.

Consider the placement recommendations when designing the system. Only specialists should design and install an Ajax system. A list of recommended partners is available here.

Motion detection zone

When selecting an installation site, consider the orientation of the camera sensors, viewing angles, and any obstacles in the camera's field of view. Incorrect camera placement may reduce detection quality.

The PIR sensor and V-band microwave sensor detect motion at distances of up to 49 ft. The sensors should be oriented perpendicular to the expected intrusion path to the site. Ensure that no structures or objects obstruct the camera's view.

Signal strength

The signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time. In Ajax apps in the Devices HubFilled-M tab, the WiFi-3-bars-S icon indicates the Wi-Fi signal strength, while the SignalStrength3-S icon indicates the signal strength with the hub:

  • three bars — excellent signal strength;
  • two bars — good signal strength;
  • one bar — low signal strength; stable operation is not guaranteed;
  • greyed-out icon — no signal.

Where not to install the device

  1. In places where the temperature or humidity is outside the operating parameters. This may damage the device.
  2. In places where objects or structures may obstruct the device's view.
  3. Too close to reflective surfaces, such as walls or glass, where IR or white light may reflect into the lens, degrading image quality.
  4. In places with low or unstable Wi-Fi signal strength.
  5. In places with low or unstable Jeweller or Wings signal strength (if the device is added to a hub).
  6. Closer than 3.3 ft to a hub or radio signal range extender (if the device is added to a hub).

Installation

BatteryCam HL is designed to operate only with an installed compatible battery. Operation without a battery is not supported.

BatteryCam HL features terminals for connecting SolarPanel (5W) or an external power supply. When connecting an external power supply, follow the general electrical safety regulations for using electrical appliances, as well as the requirements of regulatory legal acts on electrical safety.

Optionally, BatteryCam HL can be installed on MountCam Swivel. The accessory is not included with the camera and can be purchased separately.

To install the camera:

  1. Remove the SmartBracket mounting panel from the camera. Unscrew the holding screw first and slide the panel down.

  2. Remove the battery compartment cover from the camera. Unscrew the holding screw, then remove the cover.

  3. Insert the battery into the compartment so that the connectors align, then slide the battery down.

  4. Insert a microSD card (not included with the camera) into the corresponding slot.

  5. Install the battery compartment cover and secure it with the holding screw.

  6. Add BatteryCam HL to the system.

  7. If you plan to connect an external power supply, refer to the Connecting to an external power supply section for more information. If you plan to connect SolarPanel (5W), refer to the SolarPanel (5W) user manual for more information.

  8. Secure the SmartBracket panel using double-sided adhesive tape or other temporary fasteners.

  9. Install the hood on the camera.

  10. Place the camera on the SmartBracket mounting panel.

  11. Test device operation and check the camera's viewing angles.

  12. If the viewing angles are correct and the camera operates properly, remove the camera from SmartBracket.

  13. Secure the SmartBracket panel to the surface with the bundled screws. Use all fixing points.

  14. Place the camera on the SmartBracket mounting panel.

  15. Tighten the holding screw on the bottom of the camera's enclosure. The screw is needed for more reliable fastening and to prevent the camera from being dismantled.

Connecting to an external power supply

When connecting an external power supply and using BatteryCam HL, follow the general electrical safety regulations for using electrical appliances, as well as the requirements of regulatory legal acts on electrical safety.

BatteryCam HL is equipped with terminals for connecting an external power supply: 12 V⎓, 1–2 A.

When external power is connected, it powers the camera and charges the installed battery. Also, the installed battery serves as a backup power source. Do not remove the battery if an external power supply is in use.

To connect an external power supply:

  1. De-energize the external power supply cable.

  2. Remove the camera if it has already been installed.

  3. Route the cable through the hole in the SmartBracket mounting panel.

  4. Connect the cable to the terminals by observing polarity. Firmly secure the wires to the terminals.

  5. Install the camera on the surface according to steps 8–16 described in the Installation section.

  6. Switch on the external power.

Once the external power supply is connected, the External power parameter in the device states changes its status to Connected.

Adding to the system

Before adding the device

  1. Install an Ajax app.
  2. Log in to your account or create a new one.
  3. Select a space or create a new one.
  4. Add at least one virtual room.
  5. Ensure the space is disarmed.

Types of accounts and their rights

Adding to the space

Before adding to the system, make sure you have checked the following:

  • A Wi-Fi signal covers the BatteryCam HL installation site.
  • The camera’s battery is charged and installed in the camera.
  • You are near BatteryCam HL with your smartphone with an Ajax app installed.
  • You have the password to your Wi-Fi network at your fingertips.
  1. Open the Ajax app. Select a space to which you want to add the device.

  2. Go to the Devices HubFilled-M tab and tap Add device.

  3. Scan the QR code or enter the device ID manually. A QR code with an ID is placed on the device enclosure. Also, it is duplicated on the device packaging.

  4. Assign a name to the device.

  5. Select a virtual room and a security group (if Group mode is enabled). Tap Add device to proceed.

  6. Press the power button to switch on the device. Wait for BatteryCam HL to enter setup mode. When the LED is flashing blue, tap Next to proceed:

    1. If BatteryCam HL has not been previously connected to your Wi-Fi network before, the device will activate the Access Point (AP) mode. Then your smartphone will request to connect to the AP. Tap Connect to allow the connection.

    2. If BatteryCam HL was previously connected to your Wi-Fi network, the device will connect to Wi-Fi, and you will see the live image from the device. Go to step 9 below.

  7. Select the required Wi-Fi network from the list.

  8. Enter the password to the selected network to connect the device to the Wi-Fi. Wait for BatteryCam HL to establish the connection. Once connected, you will see the live image from the device.

  9. Tap Finish to add the device.

The connected device will now appear in the list of devices in an Ajax app.

  1. Open the Ajax app. Select a space to which you want to add the device.

  2. Go to the Devices HubFilled-M tab and tap Add device.

  3. Scan the QR code or enter the device ID manually. A QR code with an ID is placed on the device enclosure. Also, it is duplicated on the device packaging.

  4. Assign a name to the device.

  5. Select a virtual room and a security group (if Group mode is enabled). Tap Add device to proceed.

  6. Press the power button to switch on the device. Wait for BatteryCam HL to enter setup mode. When the LED is flashing blue, tap Next to proceed:

    1. If BatteryCam HL has not been previously connected to the Wi-Fi network before, the device will activate the Access Point (AP) mode. Then your smartphone will request to connect to the AP. Tap Connect to allow the connection.

    2. If BatteryCam HL was previously connected to the Wi-Fi network, the device will connect to the Wi-Fi, and you will see the live image from the device. Go to step 9 below.

  7. Select the required Wi-Fi network from the list.

  8. Enter the password to the selected network to connect the device to the Wi-Fi. Wait for BatteryCam HL to establish the connection. Once connected, you will see the live image from the device.

  9. Tap Confirm to proceed.

  10. Select NVR to which BatteryCam HL should be connected.

  11. Once the connection is established, tap Done to finish.

The connected device will now appear in the list of NVR cameras in an Ajax app.

Note that BatteryCam HL is compatible with only one space. To connect the device to the new space, remove it from the device list of the old one. This removal process needs to be done manually in an Ajax app.

Pairing with an Ajax NVR (coming soon)

If BatteryCam HL is already added to the space as a standalone device, you can easily pair it with an Ajax NVR. If not, refer to the Adding to the space section to know how to add BatteryCam HL to the NVR or as a standalone device.

To pair BatteryCam HL with the NVR, in an Ajax app:

  1. Go to the Devices HubFilled-M tab.

  2. Select NVR from the list and tap Cameras.

  3. Tap Add camera and wait until the network scan is complete and the available devices connected to the local network are displayed.

  4. Select the required camera.

    If the required camera is not found automatically:

    1. Tap Add manually.

    2. Tap Native video device.

    3. Select the required camera from the list of cameras available in the space.

  5. Tap Confirm.

  6. Wait for the system to add the device, then tap Close.

The device will now appear in the list of NVR cameras in an Ajax app.

Pairing with an Ajax hub

If the hub is added to your system, you can set up the backup communication channel between BatteryCam HL and the hub. Before adding, check if your hub is compatible with BatteryCam HL.

To pair BatteryCam HL with the hub, in the Ajax app:

  1. Go to the Devices HubFilled-M tab.
  2. Select BatteryCam HL from the device list. If it is connected to the network video recorder, find NVR, tap Cameras, and select the required camera.
  3. Go to Settings by tapping on the gear icon Settings-M two times.
  4. Go to Connection.
  5. Select the Backup radio channel option.
  6. Tap Set up. The hub added to the space will be shown.
  7. Tap Connect to pair BatteryCam HL with the hub.

Once BatteryCam HL is paired with the hub, it is recommended to run Jeweller and Wings signal strength tests.

What is Jeweller signal strength test

What is Wings signal strength test

Configuring Wi-Fi network

In an Ajax app, you can configure the Wi-Fi network connection for your BatteryCam HL. You can change the current Wi-Fi network settings or connect the device to another available Wi-Fi network.

There are three supported ways to configure Wi-Fi:

  • Via Wi-Fi network. This way is used when the camera is online via the current Wi-Fi network.
  • Via Jeweller channel. This way is used when the camera is online via the backup radio channel (connected to the hub) and the Wi-Fi connection is lost or down.
  • Via Access Point. This way is used when the device is offline. To activate the Access Point, you need to be physically near the camera.

To configure the Wi-Fi connection when the camera is online via Wi-Fi or backup radio channel, in an Ajax app:

  1. Go to the Devices HubFilled-M tab.

  2. Select BatteryCam HL from the device list. If it is connected to the network video recorder, find NVR, tap Cameras, and select the required camera.

  3. Go to Settings by tapping on the gear icon Settings-M two times.

  4. Go to Connection.

  5. Select the Wi-Fi option.

  6. In the next menu, you can:

    1. Change the settings of the current Wi-Fi network: select the current network and configure the required settings.

    2. Connect to another Wi-Fi network: select the required Wi-Fi network from the list of available and enter the password to connect.

To configure the Wi-Fi connection when the camera is offline (via activation of the Access Point), in the Ajax app:

  1. Go to the Devices HubFilled-M tab.
  2. Select BatteryCam HL from the device list. If it is connected to the network video recorder, find NVR, tap Cameras, and select the required camera.
  3. Go to Settings by tapping on the gear icon Settings-M two times.
  4. Go to Connection.
  5. Select the Wi-Fi option.
  6. Tap Reset Wi-Fi settings and proceed with the steps described in the app.

Note that to activate the Access Point mode on the camera, you need to press and hold the camera’s power button. Consider taking the tools needed to remove the camera from SmartBracket if it is already installed.

Resetting to the default settings

To reset BatteryCam HL to the default settings:

  1. Turn off the camera by pressing the power button for 3 seconds. Wait for it to shut down.

  2. Press and hold the power button for 30 seconds. The LED should light up and flash violet every 1.5 seconds. The violet indication lasts until the camera resetting is finished. The resetting can take up to 2 minutes.

  3. Once the resetting is finished, the camera automatically enters setup mode.

Icons

Icons in an Ajax app display some of BatteryCam HL's states. You can check icons in the Devices HubFilled-M tab.

Icon

Meaning

support-services-s

The extra services are activated according to the subscription.

Learn more

WiFi-3-bars-S

Wi-Fi signal strength. It displays the signal strength through the Wi-Fi communication channel. The recommended values are 2–3 bars.

WifiOffline-M

No Wi-Fi signal.

SignalStrength3-S

Backup channel signal strength. It displays the signal strength between the hub and the device. The recommended values are 2–3 bars.

Learn more

JewellerConnectionLost-M

Connection via Jeweller is lost.

Battery100-S

The battery charge level of the device.

Learn more

Battery0-S

The battery charge level of the device is low.

BatteryError-S

The battery of the device has an error.

Battery0-S

The device battery temperature is out of range.

NightModeBlack-M

The device operates in Night mode.

Learn more

SdCardGrey-S

The microSD card is not installed.

SdCardBlack-S

The microSD card is installed.

SdCardRed-S

A malfunction of the microSD card is detected. Formatting the microSD card is recommended.

SdCardYellow-S

The microSD card is being formatted.

Lock-M

There is no access to view the device’s video.

RexConnected-M

The device operates through the radio signal range extender.

Update-S

A firmware update is available. Go to the device states or settings to find the description and launch an update.

label-updating

Firmware update is in progress: downloading/installing the latest version.

UpdateError-S

New firmware installation has failed.

Onvif-M

The device connection via ONVIF is enabled.

Learn more

Offline

The device has lost connection with the Ajax Cloud server.

States

The states include information about the device and its operating parameters. You can find BatteryCam HL states in Ajax apps:

  1. Go to the Devices HubFilled-M tab.
  2. Select BatteryCam HL in the list.

Parameter

Meaning

Extra services

The field is available in Ajax PRO apps, and displayed when extra services are available or activated for the device according to the subscription.

Tapping on the field shows the information about assigned services and contacts of the company providing these services.

Learn more

Malfunction

Tapping on Info-M opens the list of device malfunctions.

The field is displayed only if a malfunction is detected.

Firmware update

The field is displayed when the firmware update is available:

  • New firmware version available — the new firmware is available for download and installation.
  • Downloading… — firmware downloading is in progress. It is displayed as a percentage.
  • Installing… — the firmware is being installed.
  • Failed to update firmware — the new firmware could not be installed.


Tapping on Info-M opens more information about the device’s firmware update.

Wi-Fi signal strength

Wi-Fi signal strength via Wi-Fi communication channel. The recommended value is 2–3 bars.

Connection

The device connection status to the internet via Wi-Fi:

  • Online — the device is connected to the network. Normal state.
  • Offline — the device is not connected to the network. Please check your wireless internet connection.

Tapping on Info-M displays the network parameters.

Connection to NVR (coming soon)

Displayed when the device is connected to NVR.

The device connection status to NVR:

  • Online — the device is connected to the network via NVR. Normal state.
  • Offline — the device is not connected to the network via NVR. Please check your wireless internet connection.

Tapping on Info-M displays the network parameters.

Jeweller signal strength

Jeweller signal strength between the device and the hub (or the radio signal range extender). The recommended value is 2–3 bars.

Jeweller is a protocol for transmitting events.

The field is displayed when the device is added to the hub.

Connection via Jeweller

Connection status on the Jeweller channel between the device and the hub (or the range extender):

  • Online — the device is connected to the hub (or the range extender). Normal state.
  • Offline — the device is not connected to the hub (or the range extender). Check the device connection.

The field is displayed when the device is added to the hub.

Wings signal strength

Wings signal strength between the device and the hub (or the range extender). The recommended value is 2–3 bars.

Wings is a protocol for transmitting photo verifications.

The field is displayed when the device is added to the hub.

Connection via Wings

Connection status on the Wings channel between the device and the hub (or the range extender):

  • Online — the device is connected to the hub (or the range extender). Normal state.
  • Offline — the device is not connected to the hub (or the range extender). Check the device connection.

The field is displayed when the device is added to the hub.

[Range extender name]

Status of device connection to the radio signal range extender:

  • Online — the device is connected to the range extender.
  • Offline — the device is not connected to the range extender.

The field is displayed if the device operates via the radio signal range extender.

Storage location

Displays the list of storage devices connected to BatteryCam HL:

  • Cloud — data is recorded on Ajax Cloud Storage.
  • Memory card — data is recorded on a memory card (not included) installed in the camera.
  • NVR hard drive — data is recorded on the NVR hard disk (coming soon).

Tapping on Info-M displays the recording mode and storage settings.

Memory card

Status of the memory card connection to the camera:

  • OK — the memory card is communicating with the camera. Normal state.
  • Error — there is an error in the memory card operation. Check details by tapping the Info-M icon. Follow the instructions provided in the app.
  • Not installed — the memory card is not installed in the camera.
  • Requires formatting — the memory card formatting is recommended. If the memory card contains data, it will be permanently deleted.
  • Works with errors — the memory card has issues. Reboot the camera or format the memory card.
  • Formatting… — the memory card is being formatted.

Cloud storage

Displays the status of Ajax Cloud Storage:

  • Not activated
  • Activated

External power

External power status:

  • Connected — the external power is connected to the device.
  • Disconnected — the external power is disconnected or not connected.

Battery charge

The battery charge level of the device. Displayed in percentage.

At a charge level of 20% and below, the device will report low battery charge.

Lid

The status of the device tamper that responds to detachment or opening of the device enclosure:

  • Open — the device is removed from the SmartBracket mounting panel, or its integrity is compromised. Check the mounting of the device.
  • Closed — the device is installed on the SmartBracket mounting panel. The integrity of the device enclosure and the mounting panel is not compromised. Normal state.

Learn more

Resolution

The current camera resolution.

Frame rate

The current camera frame rate.

Bit rate

The current camera bit rate.

Video codec

The current video codec:

  • H.264
  • H.265
  • MJPEG

Motion detection by frame analysis

The Motion detection feature status:

  • On
  • Off
  • Malfunction in camera detector

Object detection

The Object detection feature settings:

  • Human
  • Pet
  • Vehicle
  • Off

ONVIF integration

Shows the current status of the device’s ONVIF integration.

This state is displayed only when ONVIF integration is enabled.

Permissions to view

Displays the number of users who have access to view video from the device.

Tapping on Info-M displays the list of users, installers, and companies with access under certain conditions.

Uptime

The device’s operating time since the last reboot.

Alarm response

Operating mode

Shows how the device reacts to alarms:

  • Instant alarm — the armed device immediately reacts to a threat and raises the alarm.
  • Entry/Exit — when a delay is set, the armed device starts the countdown and doesn’t raise the alarm even if triggered until the countdown ends.
  • Follower — the device inherits the delays from Entry/Exit devices. However, when the Follower is triggered individually, it immediately raises the alarm.

Delay when entering

Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises.

Learn more

Delay when leaving

Delay when leaving (arming delay) is the time the user has to leave the premises after arming.

Learn more

Arm in Night mode

When this option is enabled, the device will enter the armed mode when the system is set to Night mode.

Learn more

Night mode delay when entering

Entry delay time in Night mode. Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises.

Learn more

Night mode delay when leaving

Exit delay time in Night mode. Delay when leaving (arming delay) is the time the user has to leave the premises after arming.

Learn more

Firmware

Device firmware version.

Device ID

Device ID. It is also available on the QR code on the device enclosure and its package box.

Device No.

Device number. This number is transmitted to the CMS in case of an alarm or event.

Settings

To change BatteryCam HL settings, in an Ajax app:

  1. Go to the Devices HubFilled-M tab.
  2. Select BatteryCam HL in the list.
  3. Go to Settings Settings-M.
  4. Set the required settings.
  5. Tap Back to save the new settings.

Setting

Meaning

Name

Device name. It is displayed in the list of hub devices and notifications in the events feed.

To change the device name, tap on the text field.

The name can contain up to 24 Latin characters or up to 12 Cyrillic characters.

Room

Selecting the virtual room to which BatteryCam HL is assigned.

The room name is displayed in the notifications text in the events feed.

Recording preferences

Selection of the Recording mode for each storage:

  • On detection or scenario
  • Continuous
  • Never

Selection of the armed mode when the camera records video:

  • When armed
  • Always

Notifications from camera detectors

Opens a menu with Notifications from camera detectors settings.

Learn more

Detection

Opens a menu with Detection settings.

Learn more

Video stream

Opens a menu with Video stream settings.

Learn more

Image

Opens a menu with Image settings.

Learn more

On-screen display (OSD)

Allows overlaying additional information on the camera video, such as date, time, date and time, or custom text. You can also configure the position and font size of OSD elements and add up to four elements to the video.

Audio

Settings for audio capture and playback.

  • Audio capture and playback — turn on to watch and record videos with audio.
  • Audio codec.
  • Bit rate.
  • Sample rate.
  • Microphone gain — configure the microphone sensitivity level based on the installation location.
  • Speaker volume — adjust the speaker volume for two-way voice communication.

Privacy zones

Allows the user to select zones that are not displayed on the camera video. Instead, the user sees a black rectangle.

Learn more

Alarm response

Opens a menu with Alarm response settings.

Learn more

Firmware update

Switches the device to the firmware updating mode if a new version is available.

Connection

Opens a menu with Connection settings:

  • Wi-Fi — configuring the W-Fi communication channel between the device and the network.
  • Backup radio channel — configuring the backup communication channel between the device and the hub. The communication is established via Jeweller and Wings radio protocols.

Configuring Wi-Fi network

Pairing with an Ajax hub

Archive

Selection of the maximum archive depth. It can be set in the range of 1 to 360 days or can be unlimited.

Allows the user to format the archive.

Service

Opens a menu with Service settings.

Learn more

Jeweller signal strength test

Switches the device to the Jeweller signal strength test mode.

The test allows you to check the signal strength between the hub (or the radio signal range extender) and the device via the wireless Jeweller data transfer protocol to select the optimal installation site.

Learn more

Available if the device is paired with the hub.

Wings signal strength test

Switches the device to the Wings signal strength test mode.

The test allows you to check the signal strength between the hub (or the radio signal range extender) and the device via the wireless Wings data transfer protocol to select the optimal installation site.

Learn more

Available if the device is paired with the hub.

Monitoring

Allows to a PRO with rights to configure the system to set up:

  • Zone number for CMS events — unique identifier of the device in events it reports to CMS;
  • Send events on detections to CMS — whether the device will send notifications on motion or object detection to CMS.

Report a problem

Allows the user to describe a problem and send a report.

User manual

Opens the BatteryCam HL user manual in an Ajax app.

Unpair from NVR (coming soon)

Unpairs the device from the NVR to which it was paired.

The option is available if the device is paired with NVR.

Delete device

Erases all device settings and deletes the device from the space. Also, it unpairs the device from the NVR and the hub if such connections are set up.

Notifications from camera detectors

Setting

Meaning

Notify if detected

The user can select the type of object or motion, and when it’s recognized, a notification is received and sirens are activated:

  • Human
  • Pet
  • Vehicle
  • Any motion (by frame analysis)
  • Any motion (with PIR)

You can configure each event type with one of the following alert options: Regular notification or Alarm. The selected option determines the event color in the notifications feed and the alert type on the phone.

Note that the corresponding types of object or motion should be enabled in the Detection settings.

Note that the camera and the hub must be online at the moment of motion detection so the system can activate the sirens.

Learn more

Confirm detections with PIR sensor

When this option is selected, the user receives notifications only when detections are captured by the object/motion recognition and the PIR sensor. If the motion is detected only by one sensor, the system does not send notifications.

Available for the Human, Pet, and Any motion (by frame analysis) options.

When to notify

Selection of the mode when the camera sends notifications:

  • When camera armed
  • Always

Interval in reporting similar events

Selecting the time interval in reporting similar events: from 30 seconds to 8 hours.

The default interval is 3 minutes.

Selected time applies for each detection type separately and helps to avoid repeated informing of the same triggering reason.

Duration of object detection for notification

Selecting how long an object should remain in the camera’s field of view so the system sends a notification about the detected object. The available values are Notify instantly or 2, 3, 4, or 5 seconds.

The default time is 2 seconds.

Detection

Setting

Meaning

Motion detection with PIR

When the option is enabled, the device uses the built-in PIR sensor for motion detection.

PIR sensor sensitivity

The sensitivity level of the PIR motion sensor. It allows adapting the device to the conditions at the site to filter out false triggerings:

  • Low — there are likely sources of false triggerings in the device’s field of view.
  • Normal (by default) — recommended value, suitable for most facilities. Do not change it if the device operates correctly.
  • High — there are no obstacles in the device’s field of view; the device detects any motion.

The option is available when Motion detection with PIR is enabled.

Motion detection by frame analysis

When the option is enabled, the camera detects motion using its built-in software.

Analyze image

The software algorithm of image analysis that is used for motion detection.

The option is available when Motion detection by frame analysis is enabled.

Motion detection settings

Opens a menu with motion detection settings:

  • Adjust activity zone — defines the specific area within the field of view where the camera should detect motion.
  • Sensitivity threshold — defines the device’s sensitivity to the motion in the activity zone.
  • Area occupied by detectable objects — specifies the size of the area in the camera’s field of view that a moving object should occupy for the device to be triggered.

The option is available when Motion detection by frame analysis is enabled.

Object detection

When the option is enabled, the camera identifies the type of moving objects using a built-in algorithm. In the video, people, pets, and vehicles are highlighted with colored rectangles.

Object detection settings

Opens the menu with object detection settings:

  • Adjust object detection zone — defines the specific area within the field of view where the camera should identify the type of moving objects.
  • Human detection — enables detection of people in the video.
  • Pet detection — enables detection of pets in the video.
  • Vehicle detection — enables detection of vehicles in the video.
  • Sensitivity threshold — defines the accuracy of the object recognition. The setting is available for each object type.

The option is available when Object detection is enabled.

Video stream

Settings for mainstream and substream parameters.

Setting

Meaning

Mainstream

Video codec

Selecting the video compression standard:

  • H.264
  • H.265

Resolution

Selecting the mainstream resolution:

  • 1024 × 576
  • 1920 × 1080
  • 2304 × 1296
  • 2560 × 1440
  • 2688 × 1520
  • 2880 × 1620

Frame rate

Selecting the frame rate: from 3 to 25 with an increment of 1 frame/s.

Bit rate type

Selecting the bit rate type:

  • Variable (VBR)
  • Constant (CBR)

Bit rate

Setting the bit rate in kbit/s.

GOP length

Selecting the GOP length: from 1 to 250 with an increment of 1 frame.

VBR quality / CBR quality

Selecting the compression quality: from 0 to 100 with an increment of 1.

Substream

Video codec

Selecting the video compression standard:

  • H.264
  • H.265

Resolution

Selecting the substream resolution:

  • 720 × 480
  • 720 × 576
  • 1024 × 576

Frame rate

Selecting the frame rate: from 3 to 25 with an increment of 1 frame/s.

Bit rate type

Selecting the bit rate type:

  • Variable (VBR)
  • Constant (CBR)

Bit rate

Setting the bit rate in kbit/s.

GOP length

Selecting the GOP length: from 1 to 250 with an increment of 1 frame.

VBR quality / CBR quality

Selecting the compression quality: from 0 to 100 with an increment of 1.

Image

Settings for camera image quality.

Setting

Meaning

Image settings

Selecting image settings mode:

  • General — applies a single set of image parameters to all lighting conditions.
  • Scene-specific — allows configuration of image parameters separately for specific lighting conditions.

Learn more

Capturing mode

Selecting specific settings for each scene and video capturing conditions:

  • Day
  • Night (IR light)

You can configure the image brightness, color saturation, sharpness, and contrast for each video capturing condition.

For the Scene-specific image settings only.

Vivid mode: Color intensity style

Turning display settings for a warmer, brighter, and richer image beyond the natural tone.

Brightness

Adjusting the image brightness.

Color saturation

Adjusting the image сolor saturation.

Sharpness

Adjusting the image sharpness.

Contrast

Adjusting the image contrast.

Wide dynamic range (WDR)

Enabling or disabling the WDR.

When WDR is enabled, it helps to enhance the camera images, with too dark or bright areas.

Day/Night mode

Selecting the camera vision mode depending on the light conditions:

  • Day — IR backlight is always off.
  • Night — IR backlight is always on.
  • Auto — IR backlight automatically switches according to the Lighting threshold for mode switching settings.

Mode switching conditions

Selecting the lighting threshold for switching between the day and night modes:

  • Later to Night / Earlier to Day
  • Medium
  • Earlier to Night / Later to Day

This setting is available if Day/Night mode (IR-cut filter) is set to Auto.

Scene illumination

Selecting the scene illumination mode:

  • Disabled — the camera does not use any built-in illumination. The mode is suitable for well-lit areas or when external lighting is used.
  • Infrared light — the camera uses IR illumination to capture black-and-white images in low-light conditions. IR light is invisible to the human eye and does not attract attention.
  • White LED — the camera uses a visible white LED to illuminate the scene. The mode provides color video at night and can deter intruders by attracting attention.
  • Hybrid light — the camera operates in the Infrared light mode by default. When AI-powered object detection is triggered, the white LED turns on to provide color images.

Triggers for light switching

Selecting which activity in the camera's field of view will activate the white light mode:

  • Human
  • Pet
  • Vehicle
  • Any motion

This setting is available if Scene illumination is set to Hybrid light.

Infrared illumination (IR) mode

Adjusting the intensity of the IR backlight:

  • Auto
  • Custom

The setting is used to capture clear black-and-white images at night or in low light and ensures visibility using IR LEDs when conventional lighting is ineffective.

This setting is available if Scene illumination is set to Infrared light.

IR intensity

Adjusting the IR light intensity.

This setting is available if Infrared illumination (IR) mode is set to Custom.

White LED illumination mode

Adjusting the white LED illumination intensity:

  • Auto
  • Custom

The setting is used to capture clear color images at night or in low light and ensures visibility using white LEDs when normal lighting is ineffective.

This setting is available if Scene illumination is set to White LED.

LED intensity

Adjusting the white LED light intensity.

This setting is available if White LED illumination mode is set to Custom.

Image rotation

Selecting the camera image orientation.

  • Default view — the camera image is displayed as captured by the lens without rotation. Use this option if the camera is installed in the standard upright position.
  • 180° — the camera image is rotated by 180 degrees. Use this option if the camera is installed upside down (e.g., on a ceiling).

Set exposure based on

Selecting the frame area on which the exposure is based on:

  • Entire frame
  • Frame’s top
  • Frame’s right
  • Frame’s bottom
  • Frame’s left
  • Frame’s center

Exposure mode

Selecting the exposure mode:

  • Auto
  • Manual setup

Image preferences

Adjusting the shutter speed for less motion blur or for less noise in the image.

This setting is available if Exposure mode is set to Auto.

Exposure compensation

Ability to override automatic exposure settings to manually control the image brightness.

This setting is available if Exposure mode is set to Auto.

Shutter speed

Selecting the shutter speed to ensure correct exposure for the image.

This setting is available if Exposure mode is set to Manual setup.

Noise reduction

Enabling or disabling the noise reduction.

Parameter value

Adjusting the noise reduction level.

This setting is available if Noise reduction is enabled.

Anti-flicker (Power frequency)

Selecting the power grid frequency to reduce the image flickering. This setting is used if the camera is capturing the video in low-light conditions and lamps are flickering on the camera image with the power grid frequency. Available parameters:

  • 50 Hz
  • 60 Hz
  • Disabled — anti-flicker is off.

Alarm response

Setting

Meaning

Operating mode

Specify how this device will react to alarms:

  • Independent alarm — the device reacts to a threat according to its settings and doesn’t trigger other devices.
  • Instant alarm — the armed device immediately reacts to a threat and raises the alarm.
  • Entry/Exit — when a delay is set, the armed device starts the countdown and doesn’t raise the alarm even if triggered until the countdown ends.
  • Follower — the device inherits the delays from Entry/Exit devices. However, when the Follower is triggered individually, it immediately raises the alarm.

Delay when entering

Selecting delay time when entering: 5 to 255 seconds.

Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises.

Learn more

Delay when leaving

Selecting delay time when leaving: 5 to 255 seconds.

Delay when leaving (arming delay) is the time the user has to leave the premises after arming.

Learn more

Arm in Night mode

When enabled, the device switches to the armed mode when the system is set to Night mode.

Learn more

Night mode delay when entering

Delay time when entering in Night mode: 5 to 255 seconds.

Delay when entering (alarm activation delay) is the time the user has to disable Night mode after entering the premises.

Learn more

Night mode delay when leaving

Delay time when leaving in Night mode: 5 to 255 seconds.

Delay when leaving (arming delay) is the time the user has to leave the premises after enabling Night mode.

Learn more

Night mode delay

Delay time in Night mode: 5 to 255 seconds.

It is the time the user has to disable Night mode (alarm activation delay) after the Entry/Exit detector is triggered.

The setting is displayed if the device is set to the Follower operating mode and the Arm in Night mode option is enabled.

Learn more

Service

Setting

Meaning

Time zone

Time zone selection.

It is configured by a user and is displayed when a user views video from the camera.

LED indication on motion detection

When the option is enabled, the device LED flashes if motion is detected by the PIR and V-band microwave sensors.

Connection via ONVIF

Configuring the device’s connection via ONVIF to third-party VMSs.

Learn more

Security certificates

Allows you to download built-in cloud certificates for secure HTTPS integration with third-party systems via ONVIF.

Cloud connection

Delay of cloud connection loss alarm, sec

The delay helps to reduce the risk of a false server connection loss event.

The delay can be set in the range of 30 to 600 seconds.

Cloud polling interval, sec

The frequency of polling the Ajax Cloud server is set in the range of 30 to 300 seconds.

The shorter the interval, the faster the cloud connection loss will be detected.

Get notified of cloud connection loss without alarm

When the toggle is enabled, the system notifies users about server connection loss using a standard notification sound instead of a siren alert.

Indication

Depending on the device's state, the BatteryCam HL LED indicator may light up in various colors and patterns.

Event

Indication

Note

Turning on the device.

The LED lights up green for approximately 2.5 s.

Turning off the device.

The LED lights up red for 1.5 s and goes out multiple times, then flashes red three times rapidly.

Pressing the power button.

The LED lights up red.

Indication is only available when the camera is turned on.

The device is booting.

The LED flashes yellow.

The indication continues until the device is booted.

The device is in Access Point (AP) mode.

The LED flashes blue continuously.

The indication continues until the device connects to Ajax Cloud via Wi-Fi or until it fails to connect.

Connection to Ajax Cloud is successful.

The LED lights up green for approximately 3.5 s.

The indication is only available during device setup.

Connection to Ajax Cloud has failed.

The LED lights up red for approximately 3.5 s.

The indication is only available during device setup.

Downloading a new firmware version.

The LED lights up green for approximately 1.5 s and goes out for 1 s.

The indication continues until the firmware download is complete. Then the camera reboots.

Initializing factory reset.

The LED lights up violet for approximately 1.5 s.

The device is being restored to factory settings.

The LED flashes violet for approximately 2.5 s.

Motion is detected and confirmed.

The LED lights up green for approximately 2.5 s.

Tamper alarm / tamper button restoration when the system is disarmed.

The LED lights up green for approximately 1.5 s.

Tamper alarm when the system is armed.

The LED flashes red continuously.

The indication continues until the system is disarmed.

The battery is completely discharged.

The LED briefly flashes green.

Hardware error.

The LED flashes red every 1.5 s.

Malfunctions

When the device detects a malfunction, a malfunction counter is displayed in the Ajax app in the upper left corner of the device icon. All malfunctions can be seen in the device states. Fields with malfunctions will be highlighted in red.

Malfunction is displayed if:

  • The device has lost connection with the server.
  • The device temperature is outside acceptable limits.
  • The device lid is open (tamper is triggered).
  • The camera's storage device is malfunctioning. Change the storage device or format the storage device in the camera settings.
  • The storage device needs to be formatted. Format the storage device in the camera settings.
  • No connection with the hub or radio signal range extender via Jeweller. This malfunction is possible if the device is paired with the hub.
  • No connection with the hub or radio signal range extender via Wings. This malfunction is possible if the device is paired with the hub.
  • The device battery is low.

Maintenance

Regularly check the functioning of the device. If you notice any image degradation, loss of clarity, or darkening, check the camera for dirt. Clean the device enclosure from dust, cobwebs, and other contaminants as they emerge. Use soft, dry wipes suitable for equipment maintenance.

Do not use substances that contain alcohol, acetone, gasoline, and other active solvents to clean the device. Wipe the lens carefully, as scratches can result in poor-quality images and camera failure.

Technical specifications

Warranty

The warranty for the products of the "Ajax Systems Manufacturing" Limited Liability Company is valid for 2 years after purchase.

If the device does not operate properly, we recommend contacting support service first, as most technical issues can be resolved remotely.

Contact Technical Support:

Manufactured by “AS Manufacturing” LLC

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