System integrity check is a feature that runs the state revision of security detectors, devices and groups before arming. Ajax fire detectors and non-security devices do not undergo system integrity check.
The feature prevents arming the system if the window in the room is not closed, the detector enclosure is open, or communication with one of the devices is lost. The system integrity check is part of the requirements of UK document PD 6662:2017. The document includes the requirements of the applicable European standards designed to reduce the number of false alarms and increase the security system reliability.
How it works
The feature is disabled by default. It can be activated in the Ajax apps by a user with administrator rights or a PRO with the right to configure the system.
At the activation, you can specify whether to allow arming the system with malfunctions.
If arming with malfunctions is permitted. You need to confirm the action and re-activate the armed mode. For example, to arm the system in the Ajax app or press the arming button on the Ajax SpaceControl Jeweller again.
Ajax SpaceControl Jeweller with firmware version 3.18 and earlier does not require a second press to confirm arming with malfunctions.
If a system with malfunctions is armed, all users with access to the events feed will receive a notification in the Ajax app. The notification contains a list of all malfunctions. The monitoring station of the security company also receives the same notification.
If arming with malfunctions is not allowed. You cannot activate the armed mode if the system integrity is violated. For example, a window is open in the protected facility. To arm the system, you should eliminate the malfunction first.
List of malfunctions tracked by System integrity check
Control panels and radio signal range extenders
Device | Malfunctions |
Hub (2G) Jeweller |
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Superior Hub Hybrid (2G) |
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Opening and glass break detectors
Device | Malfunctions |
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Motion detectors
Device | Malfunctions |
MotionProtect Jeweller |
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Superior MotionProtect Fibra |
Additionally, only for Superior MotionCam Fibra and Superior MotionCam (PhOD) Fibra
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MotionProtect Outdoor Jeweller |
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Seismic detectors
Device | Malfunctions |
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Sirens
Device | Malfunctions |
HomeSiren Jeweller |
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Superior HomeSiren Fibra |
Additionally, only for Superior StreetSiren Fibra and Superior StreetSiren DoubleDeck Fibra
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Keypads
Device | Malfunctions |
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Integration modules
Third-party devices connected via the integration module must be configured in bistable mode to participate in the integrity check. Pulse mode is not supported.
Device | Malfunctions |
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Superior MultiTransmitter Fibra |
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Wired devices connected to Superior MultiTransmitter G3 Jeweller / Superior MultiTransmitter G3 Jeweller (without casing) / MultiTransmitter Jeweller / Superior MultiTransmitter Fibra / Superior Transmitter Fibra |
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Line accessories
Device | Malfunctions |
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Superior LineSupply (45 W) Fibra |
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Relays
Device | Malfunctions |
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Devices not monitored by System integrity check
Devices to prevent water leaks: LeaksProtect Jeweller and Ajax WaterStop Jeweller
Smart plugs and outlets: Socket (type F) Jeweller, Socket (type G) Jeweller, Socket (type B) Jeweller, Outlet [type F] Jeweller, and Outlet [type E] Jeweller
LifeQuality Jeweller air quality monitor
Relays: Relay Jeweller and WallSwitch Jeweller
Buttons: Button Jeweller, Superior Button Jeweller, and DoubleButton Jeweller
Ajax SpaceControl Jeweller and Ajax Superior SpaceControl Jeweller key fob
How to set up the System integrity check
System integrity check identifies conditions that may prevent arming. Depending on configured permissions, authorized users can override some issues. To configure user-specific override rights, refer to this section.
To set up System integrity check, in the Ajax PRO app:
Select the space.
Go to the Devices
tab.
Select the hub in the list and go to its Settings
.
Go to the Service menu.
Select System integrity check.
Activate the System integrity check toggle.
Select the states to be evaluated during System integrity check (all states are enabled by default). The table below lists available parameters and their meanings.
Parameter
Meaning
Battery charge
Checks if the hub battery charge level is OK.
Power supply availability
Checks if an external power supply is connected to the hub.
Lid state
Checks if the hub lid is closed (tamper is not triggered).
Noise level
Checks if the average noise level in the radio channel is OK.
Server connection
Checks if the hub has an active connection with the server.
Monitoring station connection
Checks if the connection to the monitoring station is active.
Bolt lock state
Checks whether a third-party wired device is set to Control of bolt lock mode and its states. Enabling this feature is required for the unavoidability principle.
Followed groups state
Checks whether followed groups are armed. The toggle is available if the Group mode is enabled and followed groups are selected for at least one group.
When System integrity check is enabled, the states of other security devices in the system (lid state, battery level, states of detectors operating in the Bistable mode) are checked regardless of the selected hub states.
Enable or disable the Arming permission toggle as needed.
- When enabled, users can arm the system even with detected issues, provided they have permission to override these issues.
- When disabled, users cannot arm the system until all issues are eliminated.
Enable or disable the Night mode activation permission checkbox as needed. The checkbox is available only when Arming permission is disabled. When System integrity check is enabled, Night mode activation permission is enabled by default.
- When enabled, users can arm the system in Night mode even with detected issues, provided they have permission to override these issues.
- When disabled, users cannot arm the system in Night mode until all issues are eliminated.
Tap Back to save the settings.
Configure which users can override the conditions preventing arming and select the conditions each user can override.
How to configure permissions to arm the space with issues
By default, the permissions to override conditions are set automatically based on the user's permissions. Admins and PRO users with permission to manage settings and arm/disarm the space have all override permissions enabled by default. By default, users cannot override the following conditions:
- Lid state
- Server connection
- Lost connection to monitoring station
- Offline devices
- Malfunctions of sirens
- Bolt lock issues
If a PRO user's permissions are restricted, the corresponding override permissions are automatically disabled.
To configure a user's permissions to override conditions preventing arming, in the Ajax PRO app:
Go to the space settings.
You can configure a user's permissions to override issues in the following ways:
Via the Users menu:
Go to Users.
Select the required user.
Via installation company settings:
Go to Installers/Companies.
In the Installation companies section, select the required company.
Go to company settings.
Via private installers section:
Go to Installers/Companies.
In the Private installers section, select the required installer.
Go to the Control screen menu.
Go to the Arming with issues menu.
Select the conditions that the user can override when arming the space.
Tap Save.
When arming the space, the user can override detected conditions only if the corresponding permission is enabled; otherwise, arming is unavailable until all conditions are resolved. Based on the user's arming permissions, the app displays detected conditions as a list with or without override options, or groups them into conditions that must be resolved and those that can be overridden.
Conditions that can be overridden
Users with the appropriate permissions can override the following conditions when arming the space:
Condition | Meaning |
|---|---|
Battery issues of devices | The hub battery charge levels OK. |
Power supply issues of devices | The hub is not connected to an external power supply. |
Lid issues of devices | The hub lid is open (the tamper is triggered). |
Server connection issues | The hub has no active connection with the server. |
Lost connection to monitoring station | The connection to the monitoring station is lost. |
Offline devices | A device is offline. |
Alarms from intrusion devices | A detector operating in the Bistable mode is in the alarm state. |
Motion detectors masking | A detector has detected masking. |
Malfunctions of intrusion devices | An intrusion detector has a malfunction. |
Malfunctions of sirens | A siren has a malfunction. |
Bolt lock issues | Checks if third-party wired devices are set to Control of bolt lock mode and their states. Enabling this feature is required for the unavoidability principle. |
Other issues (for example, short circuit or overvoltage) | Other conditions that prevent arming. |
